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Hotel Sofitel Shahd Al Madinah (Medina, Saudi Arabia)


Hotel Sofitel Shahd Al Madinah (Medina, Saudi Arabia)

About Sofitel Shahd Al Madinah

Situated in the heart of city, Sofitel Shahd Al Madinah is a 5-star property, just 15-minute drive away from Airport. The property features restaurants, meeting rooms and exquisitely designed rooms. Merging contemporary with spirituality, all the rooms and suites have been designed by Soraya Sanders. Elegant and peaceful rooms feature Turkish tea/coffee set, LCD TV, telephone, in-room safe, turndown gifts and Internet access. Sofitel Shahd Al Madinah offers underground parking to guests and exclusive enclave for VIP guests. Well-equipped conference rooms are available for business travellers. Overlooking the Holy Masjid, experience delicious cuisines of Eastern world at Arabesque or lounge at Shalimar with mocktails and lights snacks. Prince Mohammed Airport is 13 km away and Al-Masjid al-Nabawi is 2 km away from the hotel. Guests may also visit Quba Mosque, located 3 miles away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

trivago Rating Index based on 531  reviews from:
  • LocationVery good  (8.2 / 10)
  • RoomsVery good  (8.2 / 10)
  • ServiceVery good  (8.2 / 10)
  • CleanlinessVery good  (8.0 / 10)
  • Value for moneyVery good  (8.1 / 10)

Positive Reviews


Central Location.

Shaza Al Madina is very well located with a two minute walking distance from the main mosque. Apart from close proximity to Airport, the old city is also located within a five minute walking distance from the hotel. Most of the guests choose the hotel due to its prime location.


Excellent Staff and Service.

The staff is very efficient and try to make the guests comfortable by solving the problems, if any. Some guests reported that even when it is time for staff to break the fast, they help you with check-in and ensure complete convenience of guests. The hospitable and helpful nature of staff shows that the hotel is customer-oriented.


Good Breakfast Buffet.

The breakfast buffet is loved by guests with adequate variety and quantities. The options available are good and well-prepared.

Negative Reviews


More Expectations from Five-Star Property.

Many guests felt that the hotel lacks facilities and detailing of a five-star property. Attention to detail is lacking in many aspects like lack of spacious elevators, which means more waiting time for lifts, poor lighting in corridors and old hotel furniture.


Issues with Rooms.

Many guests felt that the rooms are not well-maintained and carpets need replacement. The décor looks dated and minor issues like broken cupboards, empty minibar, broken shower in bathroom and stained carpets needs attention.


Limited Parking Facilities.

The parking facilities are not very good, with guests reporting that parking area is limited. It becomes difficult to park the car.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance Hall/lobby
  4. Lift
  5. Parking
  6. Porter service
  7. Convenience store
  8. Conference rooms
  9. Non-smoking rooms
  10. Computer with Internet
  11. Restaurant
  12. 24-hour reception
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
Room amenities
  1. Shower
  2. Ironing board
  3. Openable windows
  4. Television
  5. Hairdryer
  6. Electric kettle
  7. Air conditioning
  8. Minibar
  9. Satellite TV
  10. Desk
  11. Sitting area
  12. Telephone
Theme / Type
  1. Convention hotel
For children
  1. Kids' club
Food and beverage
  1. Halal food

Arrival / Departure

  1. Check in: 4:00
  2. Check out: 12:00


King Fahad Road, Building 2943, PO Box 25517 , 41476 , Medina , Saudi Arabia
Telephone: +966 148299999 | 

Frequently Asked Questions about Sofitel Shahd Al Madinah

  • Is there a pool area at Sofitel Shahd Al Madinah?

    No, Sofitel Shahd Al Madinah doesn’t offer pool areas.

  • Are pets allowed at Sofitel Shahd Al Madinah?

    No, Sofitel Shahd Al Madinah doesn’t allow pets.

  • Is parking available at Sofitel Shahd Al Madinah?

    Yes, Sofitel Shahd Al Madinah provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Sofitel Shahd Al Madinah?

    Check-in at Sofitel Shahd Al Madinah is available from: . Check-out time is by .

  • Where is Sofitel Shahd Al Madinah located?

    Sofitel Shahd Al Madinah is located in King Fahad Road, Building 2943, PO Box 25517, 41476, Medina, Saudi Arabia.