Shaza Al Madina is very well located with a two minute walking distance from the main mosque. Apart from close proximity to Airport, the old city is also located within a five minute walking distance from the hotel. Most of the guests choose the hotel due to its prime location.
The staff is very efficient and try to make the guests comfortable by solving the problems, if any. Some guests reported that even when it is time for staff to break the fast, they help you with check-in and ensure complete convenience of guests. The hospitable and helpful nature of staff shows that the hotel is customer-oriented.
The breakfast buffet is loved by guests with adequate variety and quantities. The options available are good and well-prepared.
Many guests felt that the hotel lacks facilities and detailing of a five-star property. Attention to detail is lacking in many aspects like lack of spacious elevators, which means more waiting time for lifts, poor lighting in corridors and old hotel furniture.
Many guests felt that the rooms are not well-maintained and carpets need replacement. The décor looks dated and minor issues like broken cupboards, empty minibar, broken shower in bathroom and stained carpets needs attention.
The parking facilities are not very good, with guests reporting that parking area is limited. It becomes difficult to park the car.
No, Sofitel Shahd Al Madinah doesn’t offer pool areas.
No, Sofitel Shahd Al Madinah doesn’t allow pets.
Yes, Sofitel Shahd Al Madinah provides Parking, Accessible parking for guests.
Check-in at Sofitel Shahd Al Madinah is available from: . Check-out time is by .
Sofitel Shahd Al Madinah is located in King Fahad Road, Building 2943, PO Box 25517, 41476, Medina, Saudi Arabia.
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