Hotel Margaritas

This hotel is highly regarded for its family-friendly atmosphere and a heated pool that consistently receives praise, making it a popular choice for guests. Its convenient location is frequently highlighted, placing visitors within easy reach of local amenities and the beach. Guests consistently commend the hotel's cleanliness and the attentive service provided by the staff. It is an ideal fit for families seeking engaging activities for children and a comfortable stay, as well as sightseers and budget-conscious travelers looking for good value and accessibility to the area's attractions. To enhance your experience, it is advisable to request a room away from the adjacent bar due to potential noise, and be prepared for inconsistent Wi-Fi connectivity.

Facilities & Amenities
The hotel features a popular heated pool which is consistently described as clean and enjoyable, though some guests note it can become crowded, especially with children. While the pool is a significant draw, some visitors have raised concerns about high chlorine levels and occasional issues with guest behavior. The Wi-Fi connectivity is a notable area for improvement, with many guests reporting it to be unreliable or non-existent in their rooms. However, the hotel offers secure parking that is both ample and private, providing peace of mind for those traveling with vehicles. Air conditioning is available in rooms, though its effectiveness can vary, with some guests finding it noisy or difficult to regulate. It is important to note that the hotel does not provide ice machines or elevators in all areas, and guests are required to wear wristbands during their stay.

Cleanliness & Room Comfort
The hotel generally maintains a good standard of cleanliness, with rooms receiving daily housekeeping service. However, some guests have reported initial cleanliness issues, such as hair or dirt upon arrival, and occasional mold in the bathroom. The rooms are described as simple and somewhat dated, with some areas showing signs of wear, including cracks, damaged wooden fixtures, and minor leaks from sinks or the air conditioning unit. Feedback on beds is mixed; while many find them comfortable, others describe them as hard, old, or squeaky. Noise levels can be a significant concern, primarily due to loud music from the adjacent bar and restaurant extending late into the night, as well as noise from other guests and plumbing. In-room amenities are basic, often lacking a refrigerator, coffee maker, hairdryer, or sufficient towels, and the television typically offers only cable channels with unreliable signals.

Dining & Food Quality
The hotel's breakfast service is a frequently discussed topic among guests. While many appreciate the convenience of having breakfast included, the menu is often described as repetitive, typically featuring the same Mexican dishes like chilaquiles, beans, and eggs daily. Portions, particularly for juice, are noted as small. The breakfast is generally served outdoors, and while some guests find the food tasty and sufficient, others express disappointment with the limited variety and lack of options such as fruit or yogurt. The hotel itself does not feature a full restaurant or bar on-site, relying on external dining options or a sister property for meal services.

Location & Accessibility
The hotel boasts an excellent central location within the "Zona Dorada" (Golden Zone), placing guests within easy walking distance of numerous restaurants, shops, and pharmacies. Beach access is highly convenient, located just across the street, allowing for quick and easy trips to the shore. While the immediate vicinity offers plenty to explore, some major attractions like the Malecon, Stone Island, and the aquarium are further away, requiring a bus or taxi ride of approximately 20 minutes. The hotel provides secure parking that is both ample and private, a significant advantage in a busy tourist area. Additionally, public transportation, including the Sabalo bus, is easily accessible right outside the hotel, offering convenient routes to various tourist destinations.

Staff & Service
The hotel staff consistently receives high praise for their friendliness and helpfulness. Guests frequently commend the reception team for their quick check-in process and accommodating nature. Housekeeping services are noted for their daily efficiency and responsiveness. The activity coordinators are particularly highlighted for their engaging and entertaining programs, which are a big hit with families and children. While the vast majority of feedback on staff is positive, there are isolated instances where guests reported less than satisfactory interactions, citing issues with staff attitude or a lack of responsiveness to specific concerns, such as noise complaints or maintenance requests. Overall, the dedication of the staff significantly contributes to a positive guest experience.

Additional Information
Guests should be aware that the hotel requires the wearing of wristbands throughout their stay, a policy some find inconvenient. The pool area has specific operating hours, typically closing early at 9 PM, and some guests have noted that smoking is permitted in this area. While the hotel generally provides a comfortable stay, some rooms may experience occasional water supply issues, including a lack of hot water. For a unique event, the hotel notably provided eclipse glasses to guests during a recent celestial phenomenon. It is also important to remember that rooms are basic and do not include amenities such as an in-room refrigerator or coffee maker, and there is no designated area for guests to dry wet clothes.