William Hotel Boutique De Diseño

This boutique hotel offers a memorable stay, distinguished by its exceptional staff service and thoughtful design, which together create a welcoming and unique atmosphere. Its central location places guests at the heart of the city, making it an ideal choice for sightseers eager to explore nearby attractions on foot. The hotel's comfortable accommodations and meticulous cleanliness are consistently praised, appealing to both couples seeking a romantic getaway and solo travelers who appreciate feeling safe and well-cared for. While the hotel's vibrant location can sometimes lead to noise, guests are advised to utilize the complimentary earplugs provided for a more restful night. Additionally, being aware of the valet parking logistics upon arrival can help streamline the check-in process.

Facilities & Amenities
Guests frequently commend the hotel's boutique design, highlighting its unique details and modern decor that create a chic and functional space. The rooms are well-appointed, featuring comfortable beds with high-quality linens that ensure a restful sleep. Thoughtful amenities enhance the guest experience, including Loredana bath products, a coffee maker, and complimentary water bottles. While there is no on-site swimming pool, guests have the convenient option to access the pool and spa facilities at the sister property located just a street away. The hotel also provides free Wi-Fi for connectivity and offers a valet parking service, though the actual parking facility is off-site. Some guests noted that the rooftop bar was not always open or was under renovation during their stay.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with guests describing rooms as spotless and sparkling. The comfortable beds and high-quality linens are frequently highlighted for providing a restful night's sleep. Many rooms offer beautiful views of the city, and some are equipped with bathtubs and separate showers, providing a luxurious touch. Guests appreciate the good water pressure and consistent availability of hot water. However, a recurring theme is the presence of noise levels, both from the street and internal hotel activities, as the balcony doors and general construction may not be fully soundproofed. Some guests also mentioned that the curtains did not fully cover the windows, allowing light into the room.

Dining & Food Quality
The hotel's dining options receive positive feedback, particularly for the breakfast service, which is often described as delicious and varied. Guests appreciate the gourmet breakfast offerings and the excellent coffee. The restaurant serves a range of delicious dishes, with specific mentions of popular local items. While the food quality is generally high, some guests noted that the restaurant service could be slow at times, and a few mentioned issues with kitchen ventilation, leading to cooking odors permeating parts of the hotel. The bar offers a good selection of drinks, though some guests found its inventory limited and noted that it closes relatively early in the evening.

Location & Accessibility
The hotel's central location is a significant advantage, placing it within a short walking distance of the Zócalo and the iconic Santa Prisca Church, making it incredibly convenient for exploring the city's main attractions. Guests appreciate being able to easily return to the hotel throughout the day. While the hotel does not have on-site parking, it offers a valet parking service. However, guests should be aware that this service involves taking the car to an off-site facility, and there can sometimes be a considerable wait for vehicle retrieval, particularly during busy periods. Despite the convenience, some guests found the cost of parking to be a surprise.

Staff & Service
The hotel's staff consistently receives glowing reviews for their attentive service and friendly demeanor. Guests frequently highlight their professional and helpful approach, noting their willingness to go above and beyond to ensure a pleasant stay. The quick check-in and check-out processes are appreciated, as is the staff's responsiveness to requests, including providing earplugs for noise and offering nightly turndown service with sweets. The valet service is also commended for its efficiency and the courteousness of the attendants. Overall, the staff's commitment to providing a warm welcome and detailed attention creates a highly positive and memorable guest experience.

Additional Information
Guests will find several unique touches that enhance their stay, such as a welcome ice cream upon arrival and digital room controls for lighting and entry, adding a modern flair. The hotel's unique aroma, derived from its high-quality shampoo, conditioner, and hand soap, is frequently mentioned as a pleasant detail. While the hotel does not have an elevator, which may be a consideration for guests with mobility issues or heavy luggage, the staff is always ready to assist with bags. The hotel also provides earplugs in rooms to mitigate external noise, a thoughtful amenity given its central location.