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Good to know
Outdoor pool and fitness center
Utilize the outdoor swimming pool, tennis courts, and fitness center available for guest recreation and exercise.
Direct access to Tunjungan Plaza
Walk directly from the hotel lobby into Tunjungan Plaza shopping mall for immediate access to retail and dining.
Valet parking service only
Parking at the property is provided exclusively through valet service rather than self-parking options.
On-site kids playground facility
Access the dedicated kids playground located within the hotel lobby area for family-friendly entertainment.
Full service business center available
Conduct professional meetings using the hotel's full-service business center and expansive function rooms.
Sheraton Signature Sleep Beds provided
Rest on the hotel's signature sleep beds featured in well-appointed guest rooms with city center views.
Varying room renovation status
Guest accommodations vary in age, with some units featuring older decor and fixtures compared to newly renovated rooms.
This summary was created by AI and might not be 100% accurate.
Price trend
Based on lowest prices on trivago from the last 30 days
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Reviews
Excellent
based on 17,877 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 800+ reviews
This hotel is a versatile urban hub, ideal for families, business travelers, and sightseers seeking a luxurious and convenient stay. Its prime location offers direct access to Tunjungan Plaza, one of Surabaya's largest shopping centers, making retail, dining, and entertainment easily accessible. The property boasts a comprehensive array of facilities, including a well-maintained swimming pool and a dedicated kids' playground, catering to both relaxation and family fun. Guests consistently praise the professional and attentive staff, and the diverse breakfast buffet, featuring Western, European, and local Indonesian dishes, receives high commendation. For a more exclusive experience, consider booking a room with access to the Club Lounge for a quieter ambiance and additional amenities.
Rated above average for Surabaya
Guest reviews
Excellent85%
Very good8%
Good3%
Fair2%
Poor2%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- Parking
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Property amenities
- Business centre
- Café
- Entrance Hall/lobby
- Express check-in/check-out
Wellness
- Steam room
- Massage
- Body treatments
- Dressing gown
For children
- Cot
- Kid meals
Room amenities
- Bathtub
- Shower
- Ironing board
- Openable windows
Sports facilities
- Bike rental
- Fitness
- Surfing
- Indoor tennis court
Hotel theme/type
- Convention hotel
Hotel characteristics
- Family friendly
Food and drinks
- Halal food
Accessibility
- Accessible travel path
- Accessible bathroom
Location
Highlight
Distance from Sheraton Surabaya Hotel & Towers
Surabaya:0.9 km
Submarine Monument:1.4 km
Heroes Monument:1.7 km
Gelora Bung Tomo Stadium:13.4 km
Juanda International Airport:14.3 km
Property info
Jl. Embong Malang No.25-31, Surabaya, 60261, IndonesiaFrequently Asked Questions about Sheraton Surabaya Hotel & Towers
Is there a pool area at Sheraton Surabaya Hotel & Towers?
Yes, Sheraton Surabaya Hotel & Towers offers 2 pool areas.
Are pets allowed at Sheraton Surabaya Hotel & Towers?
No, Sheraton Surabaya Hotel & Towers doesn’t allow pets.
Is parking available at Sheraton Surabaya Hotel & Towers?
Yes, Sheraton Surabaya Hotel & Towers provides Parking for guests.
What time is check-in and check-out at Sheraton Surabaya Hotel & Towers?
Check-in at Sheraton Surabaya Hotel & Towers is available from: . Check-out time is by .
Where is Sheraton Surabaya Hotel & Towers located?
Sheraton Surabaya Hotel & Towers is located in Jl. Embong Malang No.25-31, 60261, Surabaya, Indonesia.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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