Mount Royal Hotel Edinburgh by The Unlimited Collection

The hotel is highly regarded for its stunning views of the castle and its prime central location, making it a memorable choice for visitors. This accessibility makes it ideal for sightseers eager to explore the city's landmarks, shoppers looking for retail therapy, and concert-goers or theatre-goers attending events. Its convenient position also appeals to couples seeking a romantic getaway, solo travelers desiring easy navigation, and families exploring the city. Guests consistently praise the hotel's cleanliness, comfortable accommodations, and the attentive service provided by most staff members. To enhance your stay, consider requesting a room with a view to fully appreciate the iconic scenery, and be aware that ongoing construction nearby or the hotel's central position might occasionally lead to some noise.

Facilities & Amenities
The hotel offers a range of facilities designed for guest convenience, though some aspects received mixed feedback. Guests noted the presence of lifts for easy access across the hotel's multiple floors, although some reported issues with their functionality, including one being out of order for an extended period and experiencing unpleasant odors. Rooms are equipped with a TV, hairdryer, ironing equipment, and tea/coffee facilities, ensuring basic comforts are met. Wi-Fi is available, allowing guests to stay connected. While a safe is provided, some guests found it difficult to operate. The air conditioning system was inconsistent for some, with the hotel reportedly transitioning from radiators to central air, causing some rooms to become very warm. A minor point for some guests was the absence of a small fridge in the rooms.

Cleanliness & Room Comfort
Guests generally found the rooms to be clean and comfortable, contributing to a pleasant stay. The beds received high praise for being exceptionally comfortable, ensuring a restful night's sleep for most. Rooms are well-appointed with toiletries, including conditioner and body lotion, and feature a great shower. While many rooms were described as clean and well-maintained, some guests noted that room size could be compact or small. Feedback on noise levels was mixed; while some found their stay quiet, others reported disturbances from street noise, internal hallway noise due to thin walls, and significant noise from nearby construction work, particularly in the mornings. Specific issues mentioned included a bathroom door that showed wear and tear, some broken fittings, and new carpets with underlying dips.

Dining & Food Quality
The hotel's dining options, particularly breakfast, received overwhelmingly positive feedback from guests. Many described the breakfast as fantastic, great, or excellent, highlighting its variety and quality. The restaurant itself is spacious and offers an amazing view of the castle, creating a relaxed and enjoyable atmosphere for meals. Guests particularly raved about the cream tea option, with the scones being singled out as exceptionally delicious. Other food items like fish and chips were also well-received. While the breakfast was generally praised, some guests noted that the eggs could be improved and that the food was occasionally lukewarm. One guest also had a negative experience with a drink from the bar, finding its taste unappealing.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, providing unparalleled convenience for exploring the city. It is ideally situated within walking distance to attractions such as the Royal Mile, the castle, Princes Street, and various gardens, shops, and restaurants. Guests appreciated its close proximity to transport links, including the train station, tram stops, and the airport express bus, making arrivals, departures, and city navigation effortless. Being located directly on Princes Street offers immediate access to shopping and dining, and its position is particularly advantageous for those visiting the Christmas market. This prime spot allows guests to easily immerse themselves in the vibrant city atmosphere without needing extensive travel.

Staff & Service
The hotel's staff generally received high praise for their friendliness, helpfulness, and attentiveness, significantly contributing to a positive guest experience. Many guests highlighted the accommodating nature of the team, noting instances of quick check-in processes, room upgrades upon arrival, and flexible late check-out times. Housekeeping was also commended for maintaining cleanliness and restocking amenities daily. While the majority of interactions were positive, particularly with the breakfast staff, some guests had mixed experiences with reception staff, describing a few as impatient or dry. Overall, the staff's commitment to providing excellent service was a recurring theme, with many guests expressing a desire to return due to the warm hospitality.

Additional Information
Guests should be aware that the hotel is undergoing a period of transition and renovations, which can impact the stay. Significant construction work is occurring in a neighboring building, leading to noisy drilling and vibrations, particularly starting early in the mornings. This work was noted to be continuous and could be disruptive. Furthermore, some guests reported persistent elevator issues, including one being out of order for an extended period and experiencing unpleasant odors, with one specific mention of a sewer issue impacting an elevator. While rooms are generally well-equipped, some guests noted the absence of minor amenities like slippers. These factors, while temporary, are important considerations for potential visitors.