Courtyard by Marriott Edinburgh West

The hotel offers a tranquil setting on a university campus with ample free parking, making it a memorable choice for guests. It is consistently praised for its overall cleanliness, comfortable rooms, and the exceptionally friendly and helpful staff. Despite its location being a distance from the city center, guests appreciate the excellent transport links that provide easy access to urban attractions. This hotel is particularly well-suited for business travelers due to its campus proximity, leisure travelers seeking a quiet and peaceful retreat, and families who benefit from the spacious rooms and convenient parking. Couples can also enjoy the serene environment for a relaxing getaway. To enhance your stay, guests recommend utilizing the frequent bus service for city access and being aware of the unique bathroom design, which is a common point of discussion among visitors.

Facilities & Amenities
Guests consistently appreciate the convenience of free parking on site, making arrivals and departures hassle-free. The hotel offers Wi-Fi access, though some guests experienced connectivity issues, particularly with smart TV features. A bar and a small shop are available in the reception area, providing options for drinks and snacks. While the hotel is modern, some guests noted that the televisions in rooms were outdated, lacking smart TV capabilities or proper connectivity for personal devices. A recurring point of feedback concerns the bathroom design, specifically the frosted glass doors and the gaps around them, which many found to compromise privacy. Some guests also mentioned the absence of complimentary water bottles in the rooms, which is a standard amenity in many hotels.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness, with many guests describing rooms as spotless and well-maintained. Comfortable beds and high-quality linen are frequently highlighted, contributing to a restful night's sleep. Rooms are often noted for being spacious and quiet, providing a peaceful environment conducive to relaxation. However, a common point of contention is the low water pressure in the showers, which some found disappointing and at times, the water temperature was inconsistent. The bathroom design, featuring frosted glass doors with noticeable gaps, raised privacy concerns for many guests. While some rooms were reported to have minor carpet stains or issues with toiletries not being consistently replenished, the overall impression of room comfort remains positive.

Dining & Food Quality
Feedback on breakfast is mixed; most guests found it to be good with a decent selection, including hot and cold options, though some felt the quality was average or that hot food items were often cold and not promptly replenished. The restaurant offers a limited menu, but many guests found the food to be tasty and well-presented, with the fish and chips receiving specific praise. Some guests, however, felt the evening meal options were overpriced or lacked variety, occasionally noting issues with food temperature or availability. The bar area is generally well-regarded, with friendly staff, though some found the drink selection limited and prices high, particularly for local beers.

Location & Accessibility
The hotel's location on a university campus provides a quiet and peaceful setting, surrounded by greenery and offering opportunities for pleasant strolls. While it is situated a notable distance from Edinburgh city center, guests appreciate the excellent transport links, with a bus stop conveniently located just outside the hotel. Frequent bus services offer easy access to the city, typically taking 30-60 minutes depending on traffic. The hotel is also considered a good base for those traveling by car, offering ample free parking on site and easy access to the motorway. Its proximity to Edinburgh Airport (around 10-15 minutes by car) makes it a convenient choice for travelers flying in or out.

Staff & Service
The hotel consistently receives high praise for its friendly staff, who are frequently described as polite, helpful, and attentive. Many guests highlighted the staff's willingness to "go the extra mile" to ensure a comfortable stay, including accommodating early check-ins when possible and providing useful local information. The check-in and check-out process is generally reported as quick and efficient. Guests appreciate the responsive service from the front desk and restaurant teams, contributing to a welcoming atmosphere. While some isolated comments mentioned minor issues with staff organization or specific interactions, the overwhelming sentiment is that the hotel's team provides excellent and hospitable service, making guests feel valued and well-cared for.

Additional Information
Guests should be aware that the hotel does not offer on-site laundry machines, instead relying on a third-party service which some found to be expensive and inconvenient due to limited operating hours. There were also instances where guests were informed that outside food was not permitted in the bar or dining areas, which can be a consideration given the hotel's distance from other dining options. Some reviews noted that certain parts of the hotel, particularly older sections, might lack an elevator, requiring guests to carry luggage up stairs. While the hotel aims for a modern aesthetic, some guests found the lighting in rooms to be subdued, and the TVs to be outdated, lacking smart features.