Premier Inn Newquay - Quintrell Downs

The hotel consistently provides a reliable and comfortable stay, often highlighted by its exceptional staff service and ample free parking, making it a highly recommended base for exploring Cornwall. Its attached restaurant, offering high-quality pub grub, is a significant draw for many guests. This establishment is particularly well-suited for families seeking a convenient and relaxing holiday base, couples on a weekend getaway, and sightseers looking to explore the region's attractions. Business travelers also find it a suitable option due to its quiet environment and good service. To enhance your visit, guests frequently recommend taking advantage of the popular meal deals offered, and it's advisable to prepare for potential inconsistencies with mobile and Wi-Fi connectivity, especially if online access is crucial for your plans.

Facilities & Amenities
Guests frequently comment on the hotel's practical amenities, though some areas receive mixed feedback. Most rooms are equipped with tea and coffee making facilities, allowing guests to enjoy hot beverages. A notable feature for many is the presence of air conditioning in the rooms, which is appreciated, though some reviews mention it being noisy or occasionally out of order. The most consistent feedback, however, revolves around the Wi-Fi connectivity. While free Wi-Fi is available, many guests report it as being weak, unreliable, or virtually non-existent, often necessitating the use of a paid premium service for any functional internet access. This lack of robust connectivity is a recurring point of frustration for those needing to use apps, message, or research travel plans.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness and the comfort of its rooms. Guests consistently describe the rooms as tidy, well-maintained, and spotless, with many appreciating the comfortable beds that ensure a restful night's sleep. The bathrooms are frequently noted for being clean, functional, and often featuring both a shower and a bath. Rooms are often described as spacious, particularly the family rooms, providing ample space for guests. While many guests report a quiet and relaxing environment, some reviews highlight specific noise issues, including a persistent humming or vibration, noise from the air conditioning, or sounds from slamming doors and road traffic, which can occasionally disturb sleep. There were isolated reports of significant cleanliness issues with bedding, though these appear to be rare.

Dining & Food Quality
The hotel's attached restaurant and bar are a significant highlight for many guests, consistently receiving positive feedback for food quality and variety. The breakfast is particularly popular, often described as delicious, with ample options, including freshly cooked hot food and a good continental selection. Many guests opt for the meal deal, finding it to be excellent value for money. The evening meals are frequently praised as high-standard pub grub, with carvery options also available and well-received. While the food generally garners strong positive reviews, some guests have noted issues with the bar closing earlier than expected or staff being reluctant to serve later in the evening, which can be inconvenient for those looking to relax on-site.

Location & Accessibility
The hotel's location is widely regarded as excellent, offering a convenient base for exploring Cornwall. It is situated just outside Newquay, typically a 10 to 15-minute drive from the town center, beaches, and attractions like Watergate Bay. Its position provides easy access to the A30, making it ideal for day trips across the county, including destinations like St Ives and Padstow. Guests appreciate the ample free parking available on-site, which is a significant advantage. For those without a car, a bus stop located directly outside the hotel offers convenient public transport links to Newquay. Despite being near a busy roundabout, many guests report surprisingly minimal traffic noise within the rooms, contributing to a peaceful stay.

Staff & Service
The staff at the hotel consistently receive overwhelming praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight individual staff members for their exceptional service, noting their willingness to go the extra mile, assist with requests, and provide local information. The check-in process is generally described as smooth and quick, contributing to a positive first impression. Restaurant staff are particularly commended for their attentiveness and cheerful demeanor, enhancing the dining experience. While the majority of feedback is positive, some guests have reported isolated instances of less welcoming interactions, particularly regarding early check-in requests or specific bar service issues. Overall, the dedication of the team is a recurring theme, significantly contributing to guest satisfaction.

Additional Information
Guests should be aware of certain policies and aspects that may impact their stay. A recurring point of contention for some is the early check-in fee, which is applied even for arrivals just slightly before the standard check-in time, leading to frustration for some guests. While the hotel offers an attached bar, some reviews indicate that the bar closes early, particularly on Sundays, and may have limited drink selections, such as not stocking certain spirits. There have been isolated reports of construction work or maintenance issues, such as temporary heating problems or lift outages, which guests note were not always communicated in advance. Despite these points, the hotel is often chosen for its value for money and its consistent standard of comfort.