Premier Inn Glasgow Airport

This hotel is a highly convenient choice, primarily distinguished by its direct walking access to Glasgow Airport, making it an ideal stopover for travelers with early morning or late-night flights. Guests consistently highlight the hotel's overall cleanliness, the comfort of its accommodations, and the exceptionally friendly staff. Despite its proximity to the airport and a major motorway, the hotel is surprisingly quiet, largely due to effective soundproofing. Recent refurbishments have further enhanced the guest experience, providing modern and fresh rooms. It caters well to business travelers needing airport access, families on holiday, and couples seeking a comfortable pre-flight stay. To ensure a smooth visit, consider booking restaurant reservations in advance, and be mindful that room temperatures can be warm, so pack accordingly.

Facilities & Amenities
The hotel offers various amenities, though some receive mixed feedback. While some guests report free fast Wi-Fi, others find the Wi-Fi connectivity to be unreliable, hindering productivity. Parking is available on-site for a fee, and the hotel partners with an external service for discounted long-term airport parking, though some guests expressed a desire for more on-site options. A recurring concern is the functionality of the lifts, which have been reported as broken or problematic, causing inconvenience for guests, especially those with luggage. In-room coffee and tea supplies are often limited, requiring guests to request more from reception, and similarly, towels are sometimes insufficient for the number of occupants. The showers are generally praised for their quality and power. A significant and frequent complaint is the lack of air conditioning, leading to rooms being excessively hot, even with provided fans, which can be noisy.

Cleanliness & Room Comfort
Guests consistently praise the hotel's commitment to cleanliness, describing rooms as spotless, immaculate, and well-maintained. Many rooms have undergone recent refurbishment, resulting in a modern and fresh aesthetic. The beds are widely reported as very comfortable, contributing significantly to a restful night's sleep. Despite the hotel's close proximity to the airport and a busy motorway, external noise is remarkably minimal, largely attributed to effective triple glazing. However, some guests have noted issues with internal noise, such as sounds from hallways or adjacent rooms, which can occasionally disturb sleep. A prominent concern among reviewers is the room temperature; many rooms are described as uncomfortably hot due to the absence of air conditioning, making it challenging to cool down even with windows open or fans operating.

Dining & Food Quality
The hotel's restaurant and bar areas have recently undergone refurbishment, creating an improved atmosphere. However, guest experiences with dining availability have been mixed, with many reporting that the restaurant was closed or operating with a limited menu due to ongoing refurbishment or staffing shortages, sometimes without prior warning. Food quality receives varied feedback; some guests find the meal deals to be good value and the food tasty, while others describe it as poor, overpriced, or suffering from issues like incorrect cooking. There are frequent complaints about excessively long waiting times for dinner service. Conversely, breakfast is generally well-regarded for its variety and value, though occasional issues with items being cold or unavailable have been noted. Guests also appreciate the option to order takeaway from local services.

Location & Accessibility
The hotel's prime location is consistently highlighted as its most significant advantage, offering direct walking access to Glasgow Airport terminal in just 5-6 minutes, making it exceptionally convenient for early flights or overnight stopovers. It provides easy access to the M8 motorway and is well-connected for public transport to the city. Guests appreciate the convenience of a nearby petrol station and a Subway restaurant. Parking is available on-site for a fee, and the hotel has established a partnership with Flying Scot for discounted long-term airport parking, which many guests find beneficial. Additionally, an EV charging station is conveniently located next door, catering to electric vehicle owners. Some guests, however, found the hotel's entrance slightly challenging to locate in the dark.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and accommodating nature, with many guests highlighting their positive interactions. They are noted for their willingness to assist with various requests, from providing extra amenities to resolving minor room issues. The check-in process garners mixed feedback; while some guests find the self-check-in machines efficient, others encounter difficulties, including payment issues and double charges, often requiring the intervention of human staff. Despite some instances where guests felt staff were under pressure or understaffed, the team generally strives to provide excellent service, though a few isolated reports mention initial rudeness or slow resolution of specific problems, such as refund processing.

Additional Information
The hotel is currently undergoing significant refurbishment, which has resulted in modernized rooms and improved aesthetics in some areas. However, this process has also led to some disruption in public spaces and facility availability, with several guests expressing frustration about not being adequately informed prior to their arrival. A recurring issue involves payment processing at the self-check-in machines, with multiple reports of double charging or difficulties completing transactions, necessitating follow-up with hotel staff or customer service for refunds. While the hotel aims for broad appeal, some guests noted challenges with accessibility for those with mobility issues, particularly concerning the functionality of lifts and the practical layout of certain refurbished rooms.