No6 West Coates

This accommodation, housed in a charming historic building, offers a convenient base for exploring the city, particularly appealing to budget-conscious travelers and sightseers due to its excellent public transport links and walkable proximity to key attractions. Its signature feature is its strategic location, providing easy access to both the city center and the airport, making it ideal for those prioritizing accessibility over traditional hotel services. While many guests appreciate the self-service model and spacious rooms, others highlight significant issues with cleanliness and maintenance. To ensure a smoother stay, guests are advised to confirm access codes prior to arrival and be prepared for a largely independent experience, as on-site staff presence is minimal.

Facilities & Amenities
Guests find the in-room amenities generally useful, with many appreciating the presence of a Nespresso coffee machine, electric kettle, and complimentary water. A communal lounge area is available, offering a larger coffee machine and a shared fridge, though some guests reported issues with food being taken from the latter. While the property offers free Wi-Fi, some rooms lack a mini-fridge. A notable drawback for many is the absence of a lift, requiring guests to navigate multiple flights of stairs with luggage. Additionally, some rooms experience issues with TV functionality and a lack of air conditioning, leading to warm or stuffy conditions.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is highly mixed. Most guests find the rooms spacious, and some report comfortable beds and clean linen and bath towels. However, a significant number of reviews detail concerns about overall cleanliness, including stained carpets, dust, grime, and even mold in bathrooms. Many guests report uncomfortable beds that are creaky or have noticeable springs, along with flat pillows. Recurring issues include poorly draining sinks, inconsistent hot water (ranging from scalding to cold), and disruptive noise from ventilation systems, pipes, or boilers, as well as street noise. Some rooms also suffer from outdated decor, chipped furniture, and windows that do not close properly.

Dining & Food Quality
The provided DIY breakfast is generally described as basic but adequate for a quick start to the day. It typically includes juice, wrapped croissants, cereals, and access to a coffee machine in the communal area. While the coffee itself receives positive remarks, the overall breakfast variety is limited, lacking fresh fruit, hot food options, or bread for toast. Some guests note that the packaged pastries can be stale, and the breakfast items are often not replenished adequately, meaning early risers have better access. A few reviews mention issues with the cleanliness of communal dining items like cups and cutlery.

Location & Accessibility
The property's central location is consistently praised as a major advantage. It is conveniently situated within a 10-minute walk or short bus ride from Haymarket and offers direct access to bus stops for both the city center and the airport, including the Airlink 100 service. Many guests appreciate being within walking distance to the city center (approximately 20-30 minutes) and its proximity to Murrayfield Stadium. A Tesco Express is also nearby, adding to convenience. However, parking is a significant challenge, as there is no on-site parking, and street parking is often expensive or difficult to find, sometimes requiring guests to park a considerable distance away.

Staff & Service
The staff and service model receive highly polarized feedback. While some guests report encountering friendly and helpful staff who are responsive to requests via messages or WhatsApp, a predominant theme is the absence of on-site staff or a traditional reception desk. This leads to frequent complaints about poor communication, including unreceived access codes, unanswered phone calls, and a general lack of immediate assistance. The check-in process, while designed for self-service, can be problematic if codes are not received or the key collection system malfunctions. Many guests express frustration over the lack of support for issues like luggage storage, parking guidance, or resolving room maintenance problems.

Additional Information
The accommodation operates primarily on a self-check-in system, requiring guests to use codes for building entry and key retrieval, which can be a point of frustration if not clearly communicated beforehand. There is generally no daily room cleaning; bins are emptied and towels are changed only upon request, which some guests find inconvenient for longer stays. Security is a concern for some, with reports of doors not locking properly or double bookings occurring due to the lack of constant staff presence. The property is an older building, which contributes to its charm for some but also to its maintenance issues for others. Guests should be aware that the fire alarm has been reported to go off unexpectedly on occasion.