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Good to know
Dine at on-site restaurants
Enjoy meals at various dining venues within the complex, such as the Italian restaurant or the Limón y Sal eatery.
Relax in expansive pool complex
Swim in the large, well-maintained pool area and float along the lazy river that winds through the resort grounds.
Persistent membership sales team presence
Visitors are frequently approached by the sales team with invitations to attend breakfast presentations regarding membership opportunities.
Play rounds at resort golf
Access the on-site golf course for 18-hole rounds, which features available club rentals and shuttle service.
Experience attentive resort staff service
Engage with dedicated staff members, including pool attendants and the Joy Squad, who provide consistent and friendly service throughout the property.
Utilize spacious in-room kitchenettes
Prepare meals using the provided electric stove, microwave, coffee maker, and medium-sized refrigerator found in the guest rooms.
Ongoing hurricane recovery and construction
The resort continues to undergo reconstruction following hurricane damage, resulting in limited availability of certain towers, restaurants, and amenities.
Limited elevator access for guests
Guests may experience wait times for elevators as only a portion of the lift system remains operational during the current reconstruction phase.
This summary was created by AI and might not be 100% accurate.
Reviews
Excellent
based on 3,382 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 200+ reviews
A scenic coastal retreat for families seeking relaxation.
This resort serves as a welcoming destination for families drawn to its serene, sun-drenched atmosphere. The property boasts a privileged beach location in the Diamond Area, which is rounded out by gorgeous pools and a relaxing lazy river. Guests frequently praise the exceptional hospitality provided by the staff, and those looking for a memorable meal should book the unique, multi-course experience at Le Petit Chef. The resort’s expansive grounds and dedicated animation team ensure a dynamic environment for visitors of all ages.
Some guests mentioned: membership sales pressure, ongoing reconstruction, inconsistent room maintenance.
Rated above average for Acapulco
Guest reviews
Excellent59%
Very good26%
Good8%
Fair4%
Poor3%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Parking
- A/C
All amenities
Wellness
- Beauty salon
- Solarium
- Hot tub
Property amenities
- Entrance Hall/lobby
- Lift
- Parking
- Beach bar
Room amenities
- Bathtub
- Shower
- Openable windows
Sports facilities
- Golf course
- Fitness
- Sailing
- Tennis court
Hotel characteristics
- Family friendly
Location
Distance from Mayan Palace Acapulco
Botanical Gardens Of Acapulco:8.4 km
Acapulco:15.2 km
Toluca International Airport:286 km
Property info
Avenida de las Palmas 1121, Fracc. Playa Diamante, 39900, Acapulco, MexicoFrequently Asked Questions about Mayan Palace Acapulco
Is there a pool area at Mayan Palace Acapulco?
Yes, Mayan Palace Acapulco offers 2 pool areas.
Are pets allowed at Mayan Palace Acapulco?
No, Mayan Palace Acapulco doesn’t allow pets.
Is parking available at Mayan Palace Acapulco?
Yes, Mayan Palace Acapulco provides Parking for guests.
Where is Mayan Palace Acapulco located?
Mayan Palace Acapulco is located in Avenida de las Palmas 1121, Fracc. Playa Diamante, 39900, Acapulco, Mexico.
What is the cancellation policy for Mayan Palace Acapulco?
The cancellation policy for Mayan Palace Acapulco varies depending on the type of room and booking conditions.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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