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About Hotel Colonial Playa del Carmen
Swim in the outdoor pool
Swim in the outdoor pool located on the property grounds.
Reach the ADO bus station
Reach the ADO International Bus Station within a short walking distance from the hotel entrance.
No on-site parking facilities available
The hotel does not provide on-site parking, requiring guests to utilize nearby public parking options.
Walk to beach and 5th
Walk just three blocks to reach the beach and the main shopping strip of 5th Avenue.
Access 24-hour front desk assistance
Access 24-hour front desk assistance for tour bookings, luggage storage, and local recommendations.
Prepare meals in select rooms
Prepare meals in select guest rooms equipped with a kitchenette and refrigerator.
Inconsistent hot water in showers
Guest rooms frequently experience inconsistent water temperatures, with many showers providing only lukewarm water.
Ongoing construction causes noise disruptions
Ongoing construction and renovation work on the property can result in noise during daytime hours.
Hotel Colonial Playa del Carmen is a 4-star hotel located in the SM Centro district, offering a prime central location with easy access to Quinta Avenida and Playacar Beach. The hotel features a year-round outdoor swimming pool and on-site BBQ facilities. Guests can also find a water dispenser in the lobby and accessible rooms for wheelchair users. Dining options include the nearby La Muelle de Chema restaurant. The hotel has a review score of 7.8 based on over 5,000 reviews, with activities, atmosphere, and location highlighted positively by guests.
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Reviews
Good
based on 6,010 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 800+ reviews
A centrally located retreat for travelers seeking beach access.
This property serves sightseers and couples looking for a functional base in the heart of the action. A central location near the bustling Fifth Avenue pairs with a spacious swimming pool that acts as the resort's primary leisure hub. Guests often praise the comfortable beds for a restful night, though those seeking a quieter environment may prefer requesting a room away from the central courtyard. The property’s proximity to the ADO bus station makes it a convenient choice for those arriving by public transport.
Some guests mentioned: musty odors, dated furniture, noise disturbances.
Rated above average for Playa del Carmen
Guest reviews
Excellent33%
Very good31%
Good18%
Fair8%
Poor10%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- A/C
All amenities
Property amenities
- Business centre
- Entrance Hall/lobby
- Lift
- Terrace
Room amenities
- Bathtub
- Shower
- Openable windows
- Television
Sports facilities
- Bike rental
Hotel characteristics
- Family friendly
Location
Highlight
Distance from Hotel Colonial Playa del Carmen
Playa del Carmen:0.3 km
Cancun International Airport:50.9 km
Explore nearby attractions
Property info
20 Avenida Nte. s/n, SM Centro, 77710, Playa del Carmen, MexicoFrequently Asked Questions about Hotel Colonial Playa del Carmen
Is there a pool area at Hotel Colonial Playa del Carmen?
Yes, Hotel Colonial Playa del Carmen offers 2 pool areas.
Are pets allowed at Hotel Colonial Playa del Carmen?
No, Hotel Colonial Playa del Carmen doesn’t allow pets.
Is parking available at Hotel Colonial Playa del Carmen?
No, Hotel Colonial Playa del Carmen doesn’t provide parking.
What time is check-in and check-out at Hotel Colonial Playa del Carmen?
Check-in at Hotel Colonial Playa del Carmen is available from: . Check-out time is by .
Where is Hotel Colonial Playa del Carmen located?
Hotel Colonial Playa del Carmen is located in 20 Avenida Nte. s/n, SM Centro, 77710, Playa del Carmen, Mexico.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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