Hotel Anber

This hotel stands out for its prime central location, making it an excellent choice for sightseers and tourists eager to explore the city's main attractions on foot. Guests consistently highlight the hotel's overall cleanliness and the general comfort of its accommodations. While the staff is frequently praised for their friendliness and helpfulness, some aspects like parking arrangements and room amenities receive mixed feedback. The hotel is particularly well-suited for couples and families looking for convenient access to the city's heart. To ensure a more comfortable stay, guests are advised to inquire about room location, especially if mobility is a concern, and to clarify parking details upon arrival to avoid unexpected charges.

Facilities & Amenities
The hotel offers essential amenities, though some guests note areas for improvement. While Wi-Fi is available, its performance can be inconsistent, particularly within individual rooms. A recurring point of feedback is the absence of air conditioning or fans in the rooms, which can lead to uncomfortable temperatures, especially during warmer periods. Guests should also be aware that the hotel does not have an elevator, which can be challenging for those assigned to upper floors, particularly elderly guests or those with mobility issues. Some rooms are noted for lacking sufficient mirrors outside the bathroom and adequate power outlets for personal devices.

Cleanliness & Room Comfort
Guests generally commend the hotel's cleanliness, with many describing the rooms as well-maintained and tidy. The beds are frequently praised for being comfortable, contributing to a restful night's sleep. However, feedback on room size is mixed, with some finding them spacious enough for families, while others describe them as small and basic. A common concern is noise, with guests reporting disturbances from other rooms, hallways, or outside the hotel, which can impact sleep quality. Some isolated issues mentioned include hard beds, stained sheets, mold in bathrooms, and bathroom doors that scrape or make noise when opened and closed.

Dining & Food Quality
While the hotel does not feature a full-service restaurant, it does offer a breakfast service that receives positive remarks from many guests. Those who experienced the breakfast describe the food quality as good, with some specifically mentioning delicious coffee and traditional local beverages like atole. This makes the hotel a convenient option for guests looking to start their day with a meal on-site before exploring the city. However, guests should plan for other dining options for lunch and dinner, as these are not provided by the hotel.

Location & Accessibility
The hotel's central location is its most celebrated feature, placing guests within a minute's walk of the main square and in close proximity to numerous attractions and points of interest. This makes it incredibly convenient for exploring the city on foot. While the hotel does not have its own dedicated parking facility, it offers access to a nearby parking lot. However, this arrangement comes with specific conditions: parking is typically free only from 6 PM to 10 AM, and guests are charged an hourly fee for any time beyond this window, which can be inconvenient for those planning to leave their vehicle for extended periods during the day.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness and helpfulness. Many guests highlight the attentive service provided by the reception team, who are often described as welcoming and willing to assist with various requests. The check-in process is generally reported as quick and efficient. Guests appreciate the overall positive attitude and dedication of the staff, which significantly contributes to a pleasant stay. While the vast majority of feedback is positive, a few isolated instances mention less accommodating interactions, but these are not representative of the overall guest experience.

Additional Information
Guests should be aware that the hotel does not have an elevator, which means rooms on upper floors are only accessible via stairs. This is a significant consideration, particularly for elderly guests or those with mobility challenges, as some reviews mention being assigned to higher floors without prior notice. Another point of feedback concerns the hot water supply in showers, which some guests found to be inconsistent or almost cold during their stay. While the hotel aims for comfort, these specific operational details are important for guests to consider when planning their visit.