Jawhra White Palace

Al Masfala Street-Ibrahim Al Khalil21955MakkahSaudi Arabia
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About Jawhra White Palace

Situated in a convenient location for both the motorway and Mecca’s main points of interest, the Jawhra White Palace Hotel offers guests modern air conditioned accommodation.

The décor gives the rooms a bold and evocative feel. They are well furnished and feature en-suite bathrooms, air conditioning, minibars, satellite TV’s, hairdryers, telephones and in-room safes.

Reception is open 24 hours and can assist with tours, transfers, laundry and luggage storage. Free Wi-Fi is available throughout the property, and there is ample free parking as well.

It seems there are no dining facilities at the hotel, but reception will be able to offer suggestions on the best spots to get something to eat.

The King Fahd Gate is just 1.4 miles from Jawhra, while the Great Mosque is about a mile away on foot. King Abdulazziz Airport in Jeddah is approximately 60 miles to the west.

Contact

Al Masfala Street-Ibrahim Al Khalil, 21955, Makkah, Saudi Arabia
Telephone: +966(2)5302240 |

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Free WiFi in lobby
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Free WiFi in rooms
  • Fridge
  • Internet
  • Ironing board
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 12:00
  • Check-out: 12:00

Positive Reviews

Wi-Fi available in the rooms

To be honest, most of the comments on the Jawhra White Palace Hotel were pretty negative. The odd positive comment was made here and there though. One thing a couple of guests did like was that Wi-Fi was available everywhere in the hotel, including their room.

Close to the Great Mosque

While there was substantial confusion about the location of the property, with some saying online maps gave the incorrect location, it was mentioned that the hotel was close to the Grand Mosque and other Haj locations.

Cheap price

There was some indication that this hotel may have been quite a bit cheaper than other options available.

Negative Reviews

Problems with cleanliness

There were no positive comments about the cleanliness to be found. On the contrary, a very large number of guests complained that there rooms were not at all clean when they checked in, and didn't seem to improve much during there stay. Some even talk of preferring to sleep on the floor at the mosque to returning to their room.

Confusion regarding parking

While marketing materials speak about free parking, on arrival guests found no such parking. It is a little unclear, but they say that either there is no parking available, or a fee is charged.

Very small rooms

The general feeling of guests was that the marketing materials do not accurately describe and illustrate what is actually available. One of the ways that the marketing was said to be inaccurate was that the rooms they were assigned to were substantially smaller than the rooms in photos online. Naturally they were unhappy about this.

Rating Overview

Rating trivago Rating Index based on 112 reviews across the web
6,1 /10
  • Expedia
    5.0 /10
  • Other Sources
    6.5 /10
6,1 out of 10 based on 112 reviews