Al Safwah Royale Orchid

Ajyad Street21955 MakkahSaudi Arabia
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About Al Safwah Royale Orchid

Situated within a few minutes’ walk of Al Safa Royal Palace, Al Safwah Royale Orchid offers accommodation in an upmarket high-rise building. The property is the nearest hotel to the Kaaba - the holiest place in Islam.

While many rooms at Al Safwah Royale Orchid offer views of the landmark Masjid al-Haram mosque, all provide flat-screen TVs with cable channels and high-speed Internet access. Upgraded options add mini fridges and tea and coffee-making facilities.

Along with a 24-hour business centre, amenities at this hotel include paid parking and a limousine service. Additional conveniences include concierge services, luggage storage, and dry cleaning and laundry services.

The hotel’s two on-site restaurants, Marwa and Al Morjan, serve international dishes in an alcohol-free setting. Guests may also order from a 24-hour room service menu. Hot drinks can be enjoyed in the lobby.

Guests interested in culture can visit the Mecca Museum, situated five miles' drive north of the hotel.

Contact

Ajyad Street, 21955 , Makkah, Saudi Arabia
Telephone: +966(2)5731111 | Fax: +966(2)5741111 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Free WiFi in lobby
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Electric kettle
  • Free WiFi in rooms
  • Internet
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Great location

Guests are consistently impressed by the location of this hotel. Indeed, reviews indicate it is a clear highlight of the property. Guests appreciate being able to walk to shops and other amenities, not forgetting the hotel’s proximity to so many wonderful sightseeing spots.

Enjoyable dining

The hotel’s two restaurants attract a wide variety of positive comments from guests, with many particularly impressed by the quality and variety of food served for the breakfast buffet. Meals here do cost extra but feedback from guests suggests that the meals are reasonably priced and well worth the additional expense.

Negative Reviews

Room quality varies

According to guest reviews, the room quality here can vary a fair bit. Those guests who were less impressed complain of poorly maintained rooms that lack the opulence noted in other areas of the hotel. Perhaps unsurprisingly, guests recommend requesting a room with a view of the Kaaba.

Service can disappoint

Feedback about the service is a little mixed. While it seems that most of the staff is friendly, the actual standard of service can let the property down a little. Check-in can take a while, possibly because of the reception staff’s poor command of English, with guests also noting that room service can be subject to unnecessarily long delays.

Too many lifts

While lifts are a handy amenity when getting luggage to and from a room, guests find the lifts at this hotel rather frustrating. The biggest drawback seems to be that guests need to take up to four trips in different lifts to get where they need to be. Furthermore, the lifts are busy so delays are likely.

Rating Overview

Rating trivago Rating Index based on 110 reviews across the web
7,2 /10
7,2 out of 10 based on 110 reviews