The Salisbury Hotel

This charming boutique hotel, housed within a handsome old manor house, offers a tranquil escape with its quiet garden setting and a welcoming atmosphere. Guests consistently highlight the spacious rooms, comfortable beds, and the exceptionally friendly staff as standout features. Its location, while peaceful, provides excellent accessibility to the city's attractions, making it an ideal choice for sightseers and couples seeking a relaxing yet convenient base. Business travelers will also appreciate the quiet environment and comfortable accommodations. To make the most of your stay, guests recommend utilizing the frequent bus services located just a short walk away for easy city exploration.

Facilities & Amenities
The hotel provides a range of in-room amenities designed for guest comfort and convenience. Each room is equipped with tea and coffee making facilities, often accompanied by complimentary biscuits, and a mini-bar stocked with additional snacks and alcoholic beverages for purchase. Guests will find a hairdryer, dressing gowns, and a comprehensive selection of toiletries, including shampoo, conditioner, body wash, and hand cream. While some rooms feature a fridge, others note the presence of an iron and ironing board. Most rooms include a television, though some guests found its placement unusually high on the wall. Free Wi-Fi is available, though a few guests reported issues with connectivity or speed. The hotel also offers a comfortable lounge area for relaxation.

Cleanliness & Room Comfort
Most guests praise the spacious rooms and comfortable beds, ensuring a restful stay. However, some reviews note occasional issues with overall cleanliness, such as cobwebs or stained carpets, and some bathrooms show signs of mold or cracked tiles. Noise levels are generally low, contributing to a peaceful atmosphere, though a few guests experienced disturbances from fire doors or neighboring rooms. Many appreciate the traditional window shutters for light control, but some found the sealed windows prevented fresh air circulation. Bathrooms are often described as spacious with good water pressure and hot water, featuring either walk-in showers or soaking tubs, though some showers were reported to leak, wetting the bathroom floor.

Dining & Food Quality
The hotel offers a continental breakfast that receives mixed feedback from guests. Many describe it as excellent, plentiful, and with a good variety of choices, including fresh fruit, cereals, pastries, toast, meats, cheeses, and yogurts. However, some guests found the breakfast to be minimal, basic, or made up of lower-quality, store-bought options, with occasional issues like cold porridge or weak coffee. The hotel also features an on-site Lebanese restaurant, Sophia's, which is generally well-regarded by guests for its food quality. It is important to note that the dining room or restaurant facilities have occasionally been closed for refurbishment, leading to breakfast being served in rooms on a tray.

Location & Accessibility
The hotel's quiet location on a side street is a significant advantage, providing a peaceful environment away from the city's hustle and bustle. It is conveniently situated within walking distance of many popular attractions, including the Royal Mile and Edinburgh Castle, typically taking 20 to 45 minutes. For those preferring not to walk, bus stops are located less than a block away, offering frequent and reasonably priced services directly into the city center, the train station, and other key areas. The hotel is also close to Arthur's Seat and Holyrood Park, making it ideal for outdoor enthusiasts. Additionally, guests appreciate the availability of on-site parking, a valuable bonus in the city, though spaces can be limited.

Staff & Service
The staff consistently receives overwhelmingly positive feedback, with guests frequently describing them as exceptionally friendly, helpful, attentive, and welcoming. Many reviews highlight their professionalism and willingness to go above and beyond to assist guests with various requests, from providing local recommendations to helping with luggage. The check-in process is generally reported as quick and easy, with a self check-in option available for late arrivals. Staff are also accommodating with luggage storage for guests arriving early or departing late. Overall, the team's commitment to providing excellent service significantly enhances the guest experience, making visitors feel well-cared for throughout their stay.

Additional Information
The hotel is housed in a beautiful old building with distinct character, which some guests find charming. However, due to its traditional architecture, the hotel does not have a lift, meaning guests may need to navigate stairs to reach their rooms, which could be a consideration for those with mobility challenges. A self check-in option is available and often utilized for late arrivals, with clear instructions provided. While Wi-Fi connectivity is offered, some guests reported it could be slow or patchy. It is also noted that there are often no staff on-site after 7 or 8 PM, though an emergency contact number is provided for urgent needs.