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  • Surroundings
  • bedroom

1 / 99

About Playacar Palace

  • Diverse dining at three restaurants

    Choose from Italian, Asian, and Latin American cuisine at the resort's three on-site restaurants.

  • Full-service spa and hydrotherapy

    Access the spa facilities for massages, facials, sauna, steam room, and hydrotherapy treatments.

  • Dated property and maintenance needs

    Some areas of the resort show signs of wear, including outdated room decor and maintenance requirements.

  • Central location near 5th Avenue

    Walk just steps from the hotel to reach the shopping, dining, and nightlife of Playa del Carmen’s 5th Avenue.

  • In-room whirlpool tubs and minibars

    Relax in guestrooms equipped with whirlpool tubs, fully stocked minibars, and 24-hour room service.

  • Direct access to Cozumel ferry

    Reach the Cozumel ferry terminal with a short walk from the resort entrance for easy island day trips.

  • Artisan coffee and sweet treats

    Visit the on-site coffee shop for daily brews, pastries, crepes, and ice cream.

  • Frequent membership sales solicitations

    Guests may encounter persistent invitations to attend sales presentations regarding the resort's membership program.

  • Limited beach and seaweed presence

    The beachfront area is narrow and frequently affected by seasonal seaweed accumulation.

Playacar Palace is a 5-star resort located in Bahía del Espíritu Santo, offering direct access to Playa del Carmen's 5th Avenue and steps from the Cozumel ferry dock. The resort features specialty dining at restaurants like Madre Mia and Trattoria, ocean-facing walkout rooms, and an exclusive hydrotherapy spa circuit. Guests can also enjoy a gourmet coffee and dessert bar, in-room whirlpool tubs, and a dedicated kids club. The resort has a review score of 9.2 based on over 5,000 reviews, with WiFi, atmosphere, and service highlighted positively by guests.

This summary was created by AI and might not be 100% accurate.

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Reviews

9.2
Excellent
based on 7,215 ratings from top 
sites
sites

Review summary

Summarized by AI from 1,000+ reviews

A vibrant, centrally located retreat for active travelers.


This property is a lively destination for sightseers and couples who value a high-energy atmosphere. Its strategic location in the heart of the region pairs with a standout Awe Spa to offer both urban convenience and deep relaxation. Guests consistently praise the diverse dining options, with many recommending the teppanyaki service at the Asian-fusion restaurant for a more interactive meal. While the spacious, clean accommodations are a highlight for many, those seeking extra comfort may prefer upgrading to a room with a king bed to avoid the tighter double-bed configurations.


Some guests mentioned: crowded pool area, inconsistent climate control, persistent humidity.

Rated above average for Playa del Carmen

Guest reviews

Excellent62%
Very good18%
Good8%
Fair3%
Poor9%

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Wellness

  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna

Property amenities

  1. Business centre
  2. Café
  3. Entrance Hall/lobby
  4. Express check-in/check-out

For children

  1. Childcare
  2. Playground
  3. Kids' club
  4. Kid meals

Room amenities

  1. Shower
  2. Ironing board
  3. Openable windows
  4. Hairdryer

Sports facilities

  1. Pool table
  2. Fitness
  3. Diving

Hotel characteristics

  1. Family friendly

Food and drinks

  1. All inclusive (upon inquiry)

Location

Bahía del Espíritu Santo, 77713, Playa del Carmen, Mexico
Highlight
Central location near 5th Avenue
Walk just steps from the hotel to reach the shopping, dining, and nightlife of Playa del Carmen’s 5th Avenue.

Distance from Playacar Palace

Playa del Carmen:0.9 km

Cancun International Airport:51.4 km

Explore nearby attractions

Property info

Bahía del Espíritu Santo, 77713, Playa del Carmen, Mexico

Frequently Asked Questions about Playacar Palace

  • Is there a pool area at Playacar Palace?

    Yes, Playacar Palace offers 2 pool areas.

  • Are pets allowed at Playacar Palace?

    No, Playacar Palace doesn’t allow pets.

  • Is parking available at Playacar Palace?

    Yes, Playacar Palace provides Parking for guests.

  • What time is check-in and check-out at Playacar Palace?

    Check-in at Playacar Palace is available from: . Check-out time is by .

  • Where is Playacar Palace located?

    Playacar Palace is located in Bahía del Espíritu Santo, 77713, Playa del Carmen, Mexico.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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