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  • bedroom
  • bathroom

1 / 97

About The Reef 28

  • Diverse on-site dining options

    Order from menus featuring Mexican, American, and Asian cuisine at the hotel's three restaurants.

  • Full service spa and wellness

    Unwind with hydrotherapy, sauna, and steam room treatments available at the on-site Okom spa.

  • Frequent vacation club solicitations

    Guests may be approached by staff regarding promotional vacation club or timeshare presentations during their stay.

  • Spacious suites with private balconies

    Enjoy extra living space in suites equipped with seating areas, microwaves, and private balconies or terraces.

  • Prime location near Fifth Avenue

    Walk just one block to reach the boutiques, galleries, and nightlife of Fifth Avenue.

  • Access to sister resort facilities

    Utilize shuttle services to visit sister properties for additional beach access and pool facilities.

  • Rooftop terrace with infinity pool

    Relax at the rooftop terrace featuring an infinity pool, bar, and views of the Caribbean Sea.

  • Occasional pool maintenance closures

    The rooftop pool area may be subject to temporary closures for maintenance or renovation.

  • Potential noise from surrounding area

    Guest rooms may experience noise from nearby bars and street activity, particularly on weekends.

The Reef 28 is a 5-star adults-only, all-suite hotel located in Playa del Carmen. It is a three-minute walk from Mamitas Beach and a minute's stroll from Fifth Avenue. The hotel features a rooftop infinity pool with ocean views, the Cantina Capricho restaurant offering unique Mexican cuisine, and a luxurious spa with a hydrotherapy circuit. Guests can also access amenities at sister hotels. The hotel has a review score of 8.7 based on over 5,000 reviews, with atmosphere, location, and overall experience highlighted positively by guests.

This summary was created by AI and might not be 100% accurate.

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Price trend

Based on lowest prices on trivago from the last 30 days
R 3,277
R 1,640
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Reviews

8.8
Excellent
based on 9,976 ratings from top 
sites
sites

Review summary

Summarized by AI from 1,000+ reviews

This adults-only hotel is a vibrant retreat, perfect for couples and groups of friends seeking an energetic getaway. The property boasts an exceptional location just a block from 5th Avenue and a short stroll to Mamitas Beach, offering prime accessibility to local attractions. Its standout feature is the rooftop area, complete with an infinity pool, two hot tubs, and a live DJ, creating a lively atmosphere. Guests consistently praise the attentive and friendly staff and the high food quality across various dining venues, especially the extensive breakfast buffet and the Mexican and Asian à la carte options. For a quieter experience, guests may request rooms facing away from the street or rooftop.

Rated above average for Playa del Carmen

Guest reviews

Excellent56%
Very good22%
Good10%
Fair6%
Poor6%

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Wellness

  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna

Property amenities

  1. Business centre
  2. Nightclub
  3. Lift
  4. Gym

Accessibility

  1. Wheelchair accessible
  2. Accessible travel path
  3. Accessible parking

Room amenities

  2. Dishwasher
  3. Bathtub
  4. Shower

Sports facilities

  1. Pool table
  2. Golf course
  3. Fitness
  4. Diving

Hotel characteristics

  1. Adults only

Location

1 Avenida Norte & Calle 28 Norte, 77720, Playa del Carmen, Mexico

Distance from The Reef 28

Playa del Carmen:1 km

Cancun International Airport:49.8 km

Explore nearby attractions

Property info

1 Avenida Norte & Calle 28 Norte, 77720, Playa del Carmen, Mexico

Frequently Asked Questions about The Reef 28

  • Is there a pool area at The Reef 28?

    Yes, The Reef 28 offers 2 pool areas.

  • Are pets allowed at The Reef 28?

    No, The Reef 28 doesn’t allow pets.

  • Is parking available at The Reef 28?

    Yes, The Reef 28 provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at The Reef 28?

    Check-in at The Reef 28 is available from: . Check-out time is by .

  • Where is The Reef 28 located?

    The Reef 28 is located in 1 Avenida Norte & Calle 28 Norte, 77720, Playa del Carmen, Mexico.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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