The Priest House On The River

Nestled in a picturesque riverside location with historic water mill workings, this hotel offers a tranquil escape that belies its convenient proximity to major transport links. It is particularly well-suited for airport travelers seeking a pre-flight stopover, event attendees visiting nearby Donington Park Circuit or attending on-site weddings, and couples looking for a romantic and peaceful setting. Dog owners will also find the hotel accommodating, especially in the dedicated cottage rooms. Guests frequently highlight the beautiful grounds, the generally friendly staff, and the convenient airport access as key advantages. While some rooms offer comfortable beds and the food quality receives mixed but often positive feedback, it is advisable to confirm dining options and make reservations in advance, as menus can be limited and events may impact service.

Facilities & Amenities
The hotel provides ample parking, which is a significant convenience for guests, especially those utilizing the park and fly service. While free Wi-Fi is available, some guests have reported it can be slow or prone to dropping out. Rooms are equipped with electric heaters for warmth, and fans are provided during warmer periods, though some note the lack of central heating or air conditioning. TVs are present, but channel selection can be limited. Tea and coffee making facilities are generally available, though their placement or quantity can vary. It is important to note that there is no elevator in the main building, which may be a consideration for guests with mobility concerns.

Cleanliness & Room Comfort
Feedback on room condition is mixed, with many guests describing them as tired, dated, or in need of updating and refurbishment. Specific issues mentioned include damp or musty smells, stained carpets, flaking paint, and broken fixtures like windows or taps. While some guests found their rooms clean and comfortable, others reported issues such as hairs on beds or general lack of cleanliness. Bed comfort also varies, with some praising the comfortable beds while others found mattresses hard, lumpy, or worn out. Bathrooms are frequently noted as being small or cramped, with some experiencing issues like leaky taps or mould. Noise levels can be a concern, particularly in the cottage rooms where thin walls allow sound from neighbors or outside traffic to be heard, and wedding events can also contribute to noise.

Dining & Food Quality
The breakfast generally receives positive reviews for its food quality, offering a good selection of hot and cold items, though some guests have noted issues with items being cold or slow to be replenished. Coffee quality has also been a point of mixed feedback. The restaurant and bar offer evening meals, but the limited menu choice, often featuring a predominance of burgers, is a common complaint. While many guests found the food quality to be good or even excellent, others felt it was average or overpriced for what was offered, with some experiencing issues like cold dishes or missing ingredients. Afternoon tea has also received mixed reviews, with some praising the quality of cakes and scones, while others found the sandwiches too small or the overall experience lacking in value.

Location & Accessibility
The hotel boasts a highly advantageous location, particularly for travelers due to its close proximity to East Midlands Airport and Donington Park Circuit. Situated directly by the river Trent, it offers a secluded setting that provides a peaceful and tranquil atmosphere, despite being easily accessible from major road networks. The beautiful grounds and riverside views are a significant draw for guests seeking a quiet retreat. The availability of ample parking is consistently highlighted as a major benefit, making it convenient for those traveling by car.

Staff & Service
The staff at the hotel are overwhelmingly praised for being friendly, helpful, and attentive service. Many guests highlight their willingness to go above and beyond to ensure a pleasant stay, from assisting with requests to providing local information. The check-in process is generally described as quick and easy. The airport transfer service, arranged by the hotel, is consistently lauded for its punctuality and reliability, contributing significantly to a stress-free travel experience. While most interactions are positive, a few guests have noted instances of less experienced or less welcoming staff, particularly in the dining areas or at reception, but these appear to be isolated incidents amidst a generally positive service experience.

Additional Information
The hotel operates a pet-friendly policy, particularly accommodating for dog owners in its cottage rooms, which offer convenient access to outdoor areas for walks. As a popular wedding venue, the hotel frequently hosts events, which can sometimes lead to increased noise levels for other guests, especially those in nearby rooms. Guests have also noted general maintenance issues across the property, beyond just the rooms, such as the condition of external areas, bridges, and some communal spaces, suggesting a need for broader upkeep. On rare occasions, guests have experienced power interruptions, which can temporarily impact amenities like water supply.