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  • building
  • bedroom
  • bathroom

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About The Old Custom House

  • Dual-aspect harbour and estuary views

    Discover select rooms featuring expansive windows that overlook the medieval harbour and the tranquil Camel Estuary for captivating sunrise views.

  • Signature seafood sharing platter

    Immerse yourself in local flavours with a generous selection of fresh catch, including mussels and fish trios, served in the stylish restaurant.

  • Historic harbourside stone building

    Experience a stay in a former customs house that stands as one of Padstow's finest landmarks, offering a unique blend of ancient and modern decor.

  • South West Coast Path proximity

    Explore the rugged Cornish coastline with direct access to the famous walking trail and the Rock ferry, both located just a five-minute walk away.

  • Bespoke dog-friendly welcome packs

    Relax with your pet who will receive a dedicated hamper containing treats, bowls, and even a specialty 'dog beer' for a truly inclusive stay.

The Old Custom House is a 4-star hotel located directly on Padstow's medieval harbour. This former customs house offers scenic estuary and harbour views from many of its 23 individually styled, en-suite boutique bedrooms. Guests can enjoy an award-winning breakfast, dine on fresh, local seafood, or visit the authentic pub serving local ales. Dedicated dog-friendly amenities are available, and there is an on-site beauty studio and hair salon. The hotel has a review score of 8.5 based on over 4,000 reviews, with location, experience, and atmosphere highlighted positively by guests.

This summary was created by AI and might not be 100% accurate.

Rooms

  • Double Room, Sea View

    • 1 1 Double Bed
    • Sleeps 2
    • 192 sq ft

  • Double Room

    • 1 1 Double Bed
    • Sleeps 2
    • 172 sq ft

  • Standard Double Room, 1 Double Bed

    • 1 1 Double Bed
    • Sleeps 2
    • 172 sq ft

  • Standard Room, 2 Twin Beds, Non Smoking

    • 1 2 Twin Beds
    • Sleeps 2
    • 172 sq ft

Compare with similar stays

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  • Free WiFi
  • Restaurant
  • Hotel bar
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Reviews

8.6
Excellent
based on 4,704 ratings from top 
sites
sites

Review summary

Summarized by AI from 1,000+ reviews

This hotel is a charming and versatile retreat, ideal for couples, sightseers, and pet owners seeking a blend of old-world charm and modern comfort. Its exceptional location directly on the harbour front in Padstow provides immediate access to local attractions and picturesque views. The hotel distinguishes itself with its dog-friendly facilities, including welcome bags, ensuring a comfortable stay for furry companions. Guests consistently praise the warm and attentive staff and the diverse, delicious breakfast buffet, featuring cooked-to-order full English options. For a truly memorable experience, consider booking a room away from the bar area for a quieter ambiance.

Rated above average for Padstow

Guest reviews

Excellent71%
Very good18%
Good7%
Fair2%
Poor2%

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Restaurant
  • Hotel bar

All amenities

Wellness

  1. Beauty salon

Property amenities

  1. Entrance Hall/lobby
  2. Hairdresser
  3. Bar
  4. Non-smoking rooms

Room amenities

  1. Openable windows
  2. Television
  3. Central heating
  4. Desk

Hotel characteristics

  1. LGBTQ+ friendly

For children

  1. Kid meals

Location

Highlight
South West Coast Path proximity
Explore the rugged Cornish coastline with direct access to the famous walking trail and the Rock ferry, both located just a five-minute walk away.

Distance from The Old Custom House

Padstow:0.3 km

Prideaux Place:0.6 km

Nine Maidens Stone Row:7.9 km

Bedruthan Steps:9.1 km

Pencarrow House:12.7 km

Boscarne Junction:14.5 km

Screech Owl Sanctuary:15.2 km

Bodmin Jail:16.5 km

Newquay Zoo:17.1 km

Bodmin and Wenford Railway Station:17.7 km

Tintagel Old Post Office:18.9 km

Exeter Airport:109.6 km

Explore nearby attractions

Property info

South Quay, Padstow, PL288BL, United Kingdom

Frequently Asked Questions about The Old Custom House

  • Is there a pool area at The Old Custom House?

    No, The Old Custom House doesn’t offer pool areas.

  • Are pets allowed at The Old Custom House?

    No, The Old Custom House doesn’t allow pets.

  • Is parking available at The Old Custom House?

    No, The Old Custom House doesn’t provide parking.

  • What time is check-in and check-out at The Old Custom House?

    Check-in at The Old Custom House is available from: . Check-out time is by .

  • Where is The Old Custom House located?

    The Old Custom House is located in South Quay, PL288BL, Padstow, United Kingdom.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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