The New Inn by Roomsbooked

This historic establishment offers a truly unique stay, with its 15th-century coaching inn architecture and galleried courtyard serving as its signature feature, immersing guests in centuries of history. It is particularly well-suited for history enthusiasts and sightseers eager to explore a preserved medieval building, as well as rugby fans due to its proximity to the stadium. Budget-conscious travelers and those seeking a quirky, characterful experience will also find it appealing. Many guests appreciate the central location, making it easy to access local attractions. To ensure a more peaceful stay, it is advisable to request a room away from the main bar area or courtyard, as noise can be a factor. Guests should also be prepared for the charming quirks of an ancient building, such as uneven floors and varying room conditions.

Facilities & Amenities
The hotel features a vibrant bar area, often bustling with activity and offering a good selection of drinks, though some guests note that drink prices can be high. The beautiful courtyard serves as a central hub, providing a unique atmosphere, but it can also be a source of noise, especially during live music events. Guests should be aware that there is no elevator, and accessing rooms often involves navigating multiple flights of stairs, which can be challenging for those with mobility issues or heavy luggage. While Wi-Fi is available, some guests report it can be spotty in the rooms. Public toilets are located outside the main pub area, and their cleanliness is occasionally a concern. Some rooms have televisions, though their functionality can be inconsistent.

Cleanliness & Room Comfort
Guest feedback on room comfort and condition is mixed, reflecting the building's age. Many rooms are described as tired, run down, or in need of tender loving care, with common issues including peeling paint, damp patches, cracked ceilings, and stained furnishings. While some guests find the rooms clean and spacious, others report instances of stains or hairs in bathrooms. A recurring concern is the uncomfortable beds, often described as having thin mattresses or noticeable springs. Noise levels are a significant issue for many, stemming from the lively bar, street activity, music, and even seagulls. Some rooms lack air conditioning, and windows may not close properly or are single-glazed, contributing to noise and temperature regulation challenges. Uneven floors are a charming, yet sometimes inconvenient, characteristic of the historic structure.

Dining & Food Quality
The hotel offers breakfast, which receives mixed reviews; some find it good value and satisfying, while others describe the service as slow and disorganised, with limited options or inconsistent availability of items like orange juice. The bar food and pub food generally receive positive feedback, with guests praising the generous portions, home-cooked quality, and delicious options like the Sunday roast or carvery. Many appreciate the value for money offered by the meals. However, some guests note that food services may not be available throughout the week, and the breakfast offering has changed under new management, moving away from a buffet style.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. Guests appreciate its proximity to attractions such as the Cathedral, Guildhall, various shops, the Quays, and Kingsholm stadium, all within easy walking distance. It is also well-situated for access to the train station. However, parking is a notable challenge, as the hotel does not offer on-site facilities. Guests must use nearby public car parks, which can be expensive, and the area immediately surrounding the hotel is pedestrianised, making drop-offs difficult. The historic nature of the building, with its many stairs and uneven floors, means it may not be suitable for guests with significant mobility problems.

Staff & Service
The staff consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their willingness to assist with requests, such as carrying luggage or resolving room issues. The check-in process is generally described as efficient, though some guests mention a requirement for photo identification. Bar staff are particularly noted for their welcoming demeanor. Despite some operational challenges related to the building's age or management changes, the staff's commitment to providing good service is a recurring positive theme, with many guests feeling well looked after and cared for during their stay.

Additional Information
The hotel is widely rumored to be haunted, adding a unique and intriguing element to the guest experience, particularly for those interested in paranormal activity. There are ongoing renovations and upgrades, indicating efforts to improve the property's condition, though some areas still show signs of wear. The bar and courtyard are open to the general public, contributing to a lively atmosphere but also to potential noise, especially on weekends. Guests should be aware of the ID requirement during check-in, which has caused minor inconvenience for some. The standard checkout time is noted by some as being earlier than preferred, particularly on Sundays.