- Free WiFi
- Pool
- Spa
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4 Stars
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About Hotel Puerto Palace
Panoramic outdoor pools and whirlpools
Swim in the heated outdoor pool or relax in one of the two whirlpools surrounded by panoramic gardens.
Buffet dining with show cooking
Enjoy varied buffet meals featuring live show cooking stations in the non-smoking restaurant.
Hilly terrain requires steep walking
The hotel is situated on a steep hill, requiring significant uphill walking to return from the beach or city center.
On-site sports and leisure facilities
Access diverse recreational amenities including mini-golf, tennis courts, volleyball, basketball, and table tennis.
Adult-only naturalist rooftop terrace
Unwind on the 18+ naturalist rooftop terrace featuring its own private pool and whirlpool.
Multilingual reception and concierge services
Contact the multilingual reception desk for assistance with excursion bookings, car hire, and luggage storage.
Limited in-room beverage facilities
Guest rooms lack tea and coffee making facilities, and in-room safes require an additional daily rental fee.
Hotel Puerto Palace is a 4-star hotel featuring panoramic gardens and an adults-only rooftop terrace. The property offers diverse buffet dining with show cooking and extensive sports facilities including mini-golf and tennis. Guests can relax by two swimming pools, a waterfall, and two whirlpools, or enjoy private balconies in their rooms. The hotel has a review score of 8.6 based on over 14,000 reviews, with experience and atmosphere highlighted positively by guests.
Rooms
Standard Single Room, Pool View
- 1 1 Twin Bed
- Sleeps 1
Family Room (3 adults)
- 1 1 King Bed and 2 Large Twin Beds
- Sleeps 3
Standard Single Room
- 1 1 Twin Bed
- Sleeps 1
- 215 sq ft
Triple Room, Sea View
- 1 1 King Bed and 2 Large Twin Beds, 1 3 Large Twin Beds
- Sleeps 3
- 344 sq ft
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Price trend
Based on lowest prices on trivago from the last 30 days
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Reviews
Excellent
based on 14 709 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 1 000+ reviews
This hotel is a versatile urban hub, ideal for sightseers and couples seeking a tranquil yet accessible base. Nestled in a hilly, residential area, it offers a peaceful escape while remaining a short, downhill walk or inexpensive taxi ride from the city center and Jardin Beach. The property boasts beautifully maintained gardens and multiple swimming pools, including a unique naturist rooftop area with panoramic views. Guests consistently praise the exceptional staff and the excellent, varied selection at both the breakfast and dinner buffets. For a quieter stay with scenic vistas, consider requesting a room on a high floor, many of which offer stunning views of Mount Teide or the pool area.
Rated above average for Puerto de la Cruz
Guest reviews
Excellent51%
Very good28%
Good12%
Fair6%
Poor3%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Property amenities
- Business centre
- Café
- Arcade/Video games
- Entrance Hall/lobby
For children
- Cot
- Playground
- Kid meals
Wellness
- Massage
- Sauna
- Solarium
- Hot tub
Room amenities
- Bathtub
- Shower
- Openable windows
Sports facilities
- Badminton
- Volleyball
- Shooting sports
- Bike rental
Hotel characteristics
- Family friendly
Accessibility
- Accessible travel path
- Accessible bathroom
- In-room accessibility
Location
Calle Doctor Cobiella Zaera, 2, 38400, Puerto de la Cruz, Spain
Distance from Hotel Puerto Palace
- 0.8 km from Orchid Garden
- 0.9 km from Puerto de la Cruz (City center)
- 16.3 km from Cave Of Winds
- 22 km from Tenerife North Airport
Explore nearby attractions
Property info
Calle Doctor Cobiella Zaera, 2, 38400, Puerto de la Cruz, Spain
Frequently Asked Questions about Hotel Puerto Palace
Is there a pool area at Hotel Puerto Palace?
Yes, Hotel Puerto Palace offers 2 pool areas.
Are pets allowed at Hotel Puerto Palace?
No, Hotel Puerto Palace doesn’t allow pets.
Is parking available at Hotel Puerto Palace?
No, Hotel Puerto Palace doesn’t provide parking.
What time is check-in and check-out at Hotel Puerto Palace?
Check-in at Hotel Puerto Palace is available from: . Check-out time is by .
Where is Hotel Puerto Palace located?
Hotel Puerto Palace is located in Calle Doctor Cobiella Zaera, 2, 38400, Puerto de la Cruz, Spain.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
