Millennium Taiba

The hotel stands out for its exceptional proximity to Masjid An-Nabawi, being just a few steps away from Gate 310, making it an ideal choice for pilgrims and spiritual travelers seeking convenient access to the holy site. Its signature feature is undoubtedly this prime location, which also places guests within easy reach of local markets and shops. Guests consistently highlight the hotel's outstanding staff service, impeccable cleanliness, and the high quality and variety of its food offerings, particularly the breakfast. The spacious rooms further enhance the stay, providing comfort and ample space. For families, the generous room sizes and diverse dining options are a significant advantage, while sightseers will appreciate the central location for exploring nearby attractions. To maximize your experience, consider requesting a room with a view of the Haram, and be mindful that while the hotel is very close to the men's entrance, the women's entrance to the mosque may require a slightly longer walk.

Facilities & Amenities
Guests generally find the hotel's facilities to be convenient and well-maintained. The lifts are frequently praised for being quick and efficient, ensuring easy movement throughout the building. Wi-Fi is consistently reported as fast and reliable, allowing guests to stay connected. Many rooms are equipped with a coffee maker, a welcome amenity for a quick beverage. The presence of a Starbucks cafe within the hotel is a notable convenience, offering easy access to coffee and snacks. However, some guests experienced issues with the escalator on the ground floor, noting it was frequently out of order. A significant point of contention for some guests was the executive lounge, which was advertised as part of certain room bookings but was found to be closed or not offering the expected services, leading to disappointment and frustration for those who had paid for access.

Cleanliness & Room Comfort
The hotel generally receives high marks for its cleanliness and room comfort. Guests frequently describe the rooms as spacious, clean, and well-maintained, providing a comfortable and inviting atmosphere. The beds are consistently praised for being comfortable, ensuring a restful night's sleep. Many appreciate the complete amenities and toiletries provided, along with the convenience of two flat-screen TVs in the rooms. The bathrooms are often noted for being clean and modern, with some featuring a relaxing bathtub. However, some guests reported issues with the air conditioning, including leaks and a lack of remote control. There were also isolated complaints about dated furniture, worn carpets, and specific instances of a damp smell or wet carpet in certain rooms. Noise levels were a concern for a few, with mentions of noise from outside and an electric tower nearby.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast, receives widespread acclaim for its excellent quality and wide variety. Guests consistently describe the food as delicious and tasty, with many highlighting the omelet station and pancakes as standout items. The restaurant itself is often noted for its pleasant atmosphere and a gorgeous view of the Prophet's Mosque. While most reviews are overwhelmingly positive, some guests found the breakfast buffet to have limited bread options or a lack of variety in butter and jam. There were also specific comments about the juice concentrate being unpalatable and the absence of milk or fruit yogurt. Room service food is generally well-regarded for its taste and convenience, though a few guests experienced delays or found the food to be cold upon arrival, and some noted that specific instructions were not always followed.

Location & Accessibility
The hotel's central location is a significant highlight, consistently praised for its exceptional proximity to Masjid An-Nabawi, often described as being just a few steps or a less than five-minute walk away, particularly to Gate 310. This makes it incredibly convenient for pilgrims and those wishing to visit the Rawda Sharif and other historic mosques like Masjid Gamamah. The hotel is also ideally situated near a dates market, various shops, and numerous restaurants, providing easy access to local amenities and dining options. While the location is perfect for men's access to the mosque, some female guests noted that the women's entrance required a slightly longer walk. Parking is available, with some guests mentioning it as free. However, a few reviews noted challenges with traffic congestion in the area, making Uber pickups difficult, and cautioned about overpriced taxis directly outside the hotel.

Staff & Service
The hotel's staff and service are overwhelmingly praised, consistently described as friendly, helpful, attentive, and professional. Guests frequently highlight the staff's kindness and willingness to assist with various requests, contributing significantly to a positive stay. The check-in and check-out process is generally reported as quick and efficient, with some guests appreciating early check-in allowances. Restaurant staff receive particular commendation for their excellent service, attentiveness, and cheerful demeanor, ensuring a pleasant dining experience. Housekeeping is widely lauded for maintaining spotless rooms and being responsive to guest needs, though a few isolated incidents mentioned staff entering rooms without full regard for "do not disturb" signs or not changing sheets as frequently as desired. Bellmen and concierge services are also noted for their helpfulness, further enhancing the overall guest experience.

Additional Information
A recurring concern for some guests was the discrepancy regarding the executive lounge access; despite being advertised or paid for with certain room types, the lounge was often found to be closed or not providing the expected range of services, leading to significant disappointment and a feeling of unfulfilled expectations. Guests should also be aware that while the hotel features a Starbucks cafe on-site, which is convenient for many, this was a point of contention for a few guests due to external brand associations. Housekeeping practices occasionally drew criticism, with some guests reporting that "do not disturb" signals were not always respected, and there were isolated mentions of outdated decor or worn carpets in some areas. Additionally, a few guests noted the absence of a dinner buffet as a regular offering, and some experienced issues with AC remotes not being available in their rooms.