InterContinental Edinburgh The George by IHG

This elegant and historic property offers a superb urban escape, primarily distinguished by its central location that places guests at the heart of the city's vibrant New Town. It is an ideal choice for sightseers and tourists eager to explore attractions on foot, as well as business travelers attending events in the city. Many couples find it perfect for romantic getaways, while loyal guests frequently return, praising the consistently attentive staff and comfortable accommodations. The hotel's unique blend of historic charm and modern luxury creates a memorable experience. To enhance your stay, consider requesting a room away from the back alleys to minimize early morning noise, and explore the highly recommended on-site restaurant for an exceptional dinner.

Facilities & Amenities
Guests generally appreciate the range of facilities available, contributing to a comfortable stay. The Wi-Fi connectivity is consistently reported as reliable and stable throughout the property. While some guests experienced issues with only one elevator working, leading to occasional waits, the hotel also features a well-regarded club lounge that offers a quieter atmosphere for relaxation, afternoon tea, and evening cocktails, including champagne. The bar is frequently praised for its extensive drink selection and skilled mixologists. An attached coffee shop provides convenient access to delicious coffee and sweet treats. Although some found the fitness room to be small or difficult to access, the hotel is noted for its pet-friendly policy, offering amenities like dog beds and bowls, and providing umbrellas for guest use.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness, with many guests describing rooms as spotless, immaculate, and well-maintained. Most rooms are noted for being spacious, quiet, and elegantly furnished, featuring comfortable beds that ensure a restful night's sleep. In-room amenities such as tea and coffee facilities, including Nespresso machines and local biscuits, are appreciated. However, feedback on room comfort is mixed; some guests found rooms to be very small, dated, or had issues with noisy heating or air conditioning. Concerns were raised about mold in the bathroom, weak water pressure in showers, and a lack of ventilation. Some rooms also experienced noise levels from back alleys due to early morning deliveries and bin collections, or from thin walls allowing sound from neighboring rooms.

Dining & Food Quality
The hotel offers diverse dining experiences, with the on-site restaurant, Le Petit Beefbar, receiving significant acclaim. Most guests highly recommend the restaurant for dinner, describing the food as delicious, extraordinary, and a top choice for steak, complemented by excellent service. However, some found the restaurant to be overpriced for the quality or noted limited vegetarian options. Breakfast generally receives positive feedback for its variety, offering both buffet and a la carte options, though some guests found the hot food to be lukewarm or the coffee thin. Room service experiences were less consistent, with some reports of limited menus, order mix-ups, or lukewarm food delivery. The hotel's bar is frequently highlighted for its fantastic selection of drinks and skilled mixologists.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests within easy walking distance of numerous popular attractions. It is perfectly situated in the heart of the city's New Town, offering convenient access to shopping, restaurants, and pubs. Guests appreciate its proximity to key landmarks such as Edinburgh Castle, the Royal Mile, and Princes Street. The hotel is also well-connected to public transportation, being a short walk from Waverley train station and various bus services, including the Airlink Express to the airport. While parking is available nearby in a shopping center with a discount, some guests noted it can be expensive. The hotel's position makes it an ideal base for exploring the city on foot.

Staff & Service
The hotel's staff consistently receives exceptional praise, with guests highlighting their professionalism, attentiveness, and genuine friendliness. Many describe interactions as welcoming and helpful, making them feel like valued guests or even family. The check-in process is often noted as quick and seamless, with staff accommodating early arrivals. The concierge service is particularly commended for being outstanding, knowledgeable, and proactive in providing recommendations, arranging transport, and assisting with bookings. Doormen and bellboys are frequently mentioned for their polite and attentive service, assisting with luggage and offering umbrellas. While most experiences are positive, a few guests reported isolated instances of unpleasant or passive-aggressive interactions with specific staff members, or issues with luggage assistance at checkout.

Additional Information
The hotel's pet-friendly policy is a notable feature, with guests appreciating that dogs are welcomed at no extra cost and provided with amenities like dog beds and bowls. Many guests, especially those with rewards program benefits, frequently receive complimentary room upgrades and late checkout options, enhancing their stay. The property itself is a historic building with charming character and elegant decor, particularly noted for its festive Christmas decorations and ambiance during the holiday season. While the hotel often hosts events, some guests found it inconvenient when private parties led to the temporary closure of the bar or restaurant to residents. Complimentary welcome amenities, such as a bottle of prosecco, chocolates, and minibar items, are often provided, adding a thoughtful touch to the guest experience.