ibis Sheffield City

This hotel is highly regarded for its central location and convenient access to transport and key venues, making it an excellent choice for various travelers. Its good value and the availability of discounted secure parking are frequently highlighted as significant advantages. Guests consistently praise the hotel's exceptional cleanliness, the warmth and helpfulness of its friendly staff, and the overall comfort provided by its comfortable beds. The good breakfast also contributes to a positive start to the day for many. This hotel is particularly well-suited for sightseers and event attendees due to its proximity to city attractions and venues like Ponds Forge. Business travelers and couples also find it a practical and pleasant base. To ensure a comfortable stay, guests sensitive to noise might consider requesting a room away from the main street, and it's advisable to pre-book parking to secure the available discount.

Facilities & Amenities
Guests frequently appreciate the convenience of the Q-Park located directly opposite the hotel, offering secure parking with a significant discounted rate when pre-booked, making it a practical choice for those traveling by car. The hotel provides free Wi-Fi that is generally reported as strong and reliable, ensuring guests can stay connected. While there isn't a dedicated fitness center or pool, the hotel offers a unique football table in the reception area, which is a popular feature for some guests. Other practical amenities include luggage storage for early arrivals or late departures, and the option for early check-in for a fee, though some guests have expressed mixed feelings about this charge. The modern combined reception and bar area offers a space for relaxation, though some reviews note a limited selection of drinks.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with many guests describing rooms and spotless bathrooms as immaculate and well-maintained. The comfortable beds are a recurring positive, contributing to a restful night's sleep for most. However, a significant and frequent concern is the hot rooms due to the lack of air conditioning. While fans are available upon request from reception, many guests found the rooms uncomfortably warm, especially during warmer periods. Noise levels are a mixed bag; some guests report quiet stays, while others are affected by street noise, tram noise, or sounds from nearby pubs, particularly if windows are opened for ventilation. In-room amenities typically include tea/coffee facilities, a hairdryer, and fresh towels provided daily, though some found the small TV or hard pillows less than ideal.

Dining & Food Quality
The breakfast at the hotel is a highlight for many guests, consistently described as good to excellent. It is typically offered as a buffet breakfast with an "all-you-can-eat" option, providing both cooked breakfast items and continental options. Guests appreciate the variety, which often includes scrambled eggs, bacon, and hash browns. Some specific feedback mentions the availability of gluten-free options, which is a positive for those with dietary needs. However, a few guests have noted a lack of variety in cooked items, such as no fried eggs, or occasional issues with the food quality of certain items like bacon. The hotel also features a restaurant and bar area, which is integrated with the reception. While convenient, some reviews suggest the food offered is basic, with limited choices and occasional concerns about the quality of prepared meals.

Location & Accessibility
The hotel boasts a highly advantageous central location, placing guests within easy walking distance of numerous attractions and transport hubs. It is particularly convenient for accessing the city center, Ponds Forge, the Crucible Theatre, and various shopping, dining, and entertainment venues. Accessibility is excellent, with a short walk to the train station, bus station, and a very close tram stop. For guests arriving by car, the Q-Park located directly next door offers secure parking with discounted rates available through the hotel. While the hotel's immediate surroundings are described by some as a bit "rundown" or "sketchy" at night, the hotel itself is considered safe and its proximity to key areas outweighs these concerns for most visitors.

Staff & Service
The hotel's staff consistently receive high praise for their friendly staff, helpful staff, and attentive service. Guests frequently highlight their politeness, efficiency, and willingness to assist with various requests. The speedy check-in and efficient check-out processes are often mentioned as contributing to a smooth experience. The housekeeping team is particularly commended for their dedication, ensuring rooms are kept spotless and well-maintained throughout guests' stays. Specific examples of excellent service include staff providing fans to combat warm room temperatures and efficiently handling luggage storage. While some guests experienced minor issues with early check-in fees or room key programming, the overall sentiment regarding staff interaction is overwhelmingly positive, with many guests expressing a desire to return due to the excellent service.

Additional Information
Guests should be aware of certain hotel policies and features that enhance or impact their stay. The hotel offers a dog-friendly policy, though specific areas where pets are allowed may be restricted. There is an early check-in fee and a late check-out option available for a surcharge, which some guests found to be a point of contention. The hotel maintains good security measures, including key card access to the lift area and a security guard present at night, contributing to a sense of safety. A unique and appreciated amenity is the football table located in the reception area, providing a casual entertainment option. Some guests reported occasional issues with room keys needing to be reprogrammed daily, which was a minor inconvenience.