ibis Edinburgh Centre Royal Mile - Hunter Square

The hotel's signature feature is its unbeatable central location, placing guests directly adjacent to the Royal Mile and within easy walking distance of Edinburgh's most iconic attractions. This makes it an ideal choice for sightseers and city breakers eager to explore the historic Old Town on foot. Guests consistently highlight the hotel's cleanliness, the comfort of its beds, and the friendly, helpful staff as key elements of a positive stay. While rooms are frequently described as compact, they are generally well-appointed and serve as a comfortable base for exploring. The hotel is particularly well-suited for couples and friends looking for convenience and a lively atmosphere. For a more peaceful experience, consider requesting a room away from the street, as some areas can be noisy at night. Additionally, guests appreciate the option to store luggage, making early arrivals or late departures hassle-free.

Facilities & Amenities
Guests find the hotel's facilities and amenities generally convenient and well-suited for a city stay. The lobby area is often praised as a welcoming space to relax or meet before heading out, complemented by a well-stocked bar. Luggage storage is a highly appreciated service, allowing guests to explore the city unburdened before check-in or after check-out. While Wi-Fi is available, some guests reported inconsistent or poor connectivity in their rooms, though it generally functions well in common areas. Room temperature control receives mixed feedback; some rooms can be hot and stuffy, with guests noting issues with the air conditioning or heating, though fans are often supplied upon request. Most rooms include tea and coffee facilities, though some wished for more generous supplies. It is worth noting that rooms typically do not feature a fridge, safe, or phone, which some guests found to be a minor inconvenience. Elevators are available, though some guests experienced occasional issues or found them slow.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with rooms often described as spotless and well-maintained. However, room size is a frequent topic, as many reviews note rooms are small, compact, or cramped, sometimes challenging for luggage or storage. Despite this, beds are widely praised for being comfortable, ensuring restful sleep for most, though a few found them too firm or lumpy. Noise levels are a significant concern for some, particularly in street-facing rooms, due to street noise, revelers, or deliveries, indicating a lack of effective soundproofing. The bathroom areas are often described as very small or tiny, with some guests mentioning issues like low water pressure, a lack of washcloths or tissues, or occasional odors. Room temperature can also be an issue, with some finding rooms too hot or stuffy, even in cooler months, necessitating fans. Storage space, such as drawers or shelves, is often noted as limited.

Dining & Food Quality
The hotel's dining options primarily revolve around its breakfast buffet, which receives largely positive feedback. Guests appreciate the good variety of both hot and cold options, including traditional cooked items like haggis, sausages, and bacon, alongside cereals, pastries, and fruit. While the food quality is generally considered good and sufficient to start the day, some specific items, such as the scrambled eggs, occasionally receive mixed reviews for their texture or temperature. The breakfast area can become quite crowded during peak times, but staff generally manage to keep items replenished. In addition to breakfast, the hotel features a bar in the lobby that is popular for evening drinks and a place to unwind after exploring. This bar is noted for its convenience and pleasant atmosphere, offering a selection of beverages. While a full restaurant service beyond breakfast is not a primary focus, the available options are seen as adequate for quick needs.

Location & Accessibility
The hotel's central location is overwhelmingly cited as its strongest asset, making it exceptionally convenient for exploring Edinburgh. Situated just steps from the Royal Mile, guests have immediate access to a wealth of shops, restaurants, and pubs. Major attractions such as Edinburgh Castle, St Giles Cathedral, and various museums are all within easy walking distance, allowing guests to immerse themselves in the city's historic charm without needing extensive travel. The hotel is also well-connected to public transportation, being a short walk from Waverley Train Station and stops for the airport tram and local bus services. This excellent walkability is a significant advantage for tourists. While the location is vibrant and lively, some guests note the presence of street activity. Parking is available nearby, though it is typically off-site, can be expensive, and may involve a short walk, which is important for those arriving by car.

Staff & Service
The staff and service at the hotel consistently receive high praise from guests, often highlighted as a standout positive aspect of their stay. Reviewers frequently describe the team as exceptionally friendly, helpful, and attentive, going above and beyond to assist with various requests. The check-in and check-out processes are generally reported as smooth and efficient, with staff often accommodating early arrivals by providing luggage storage. Guests appreciate the staff's responsiveness to issues, such as providing fans for hot rooms or addressing minor room concerns promptly. The housekeeping team is also commended for maintaining high standards of cleanliness. Many guests note the presence of multilingual staff, which enhances the experience for international visitors. Overall, the dedication of the team to providing excellent customer service creates a welcoming and positive atmosphere, contributing significantly to guest satisfaction.