ibis budget Dundee Camperdown

This budget-friendly hotel is often chosen for its convenient location near a main road and its free, ample parking, making it an ideal stopover for drivers and budget-conscious travelers. Many guests highlight the exceptionally friendly and helpful staff as a major positive, often going above and beyond to assist. While the hotel is recognized as a no-frills option, it provides a practical base for those visiting the area for work or needing a simple place to rest. Dog owners will also find it accommodating. To make the most of your stay, be prepared for a basic room experience and utilize the nearby shops for food and drinks, as on-site dining is not available.

Facilities & Amenities
Guests consistently appreciate the free parking available, which is a significant draw for those traveling by car. The hotel offers Wi-Fi, which generally receives positive feedback for its reliability. Rooms are equipped with a kettle and tea/coffee supplies, though some guests note a limited quantity of tea bags. However, a common point of feedback is the absence of a fridge in the rooms, which some find inconvenient. There are no on-site dining facilities, a bar, or vending machines, requiring guests to seek food and drinks elsewhere. While the hotel does not feature amenities like a swimming pool or fitness center, it does provide earplugs in rooms, a thoughtful touch given its proximity to a busy road.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is mixed but generally leans towards acceptable for a budget hotel. Many guests find the rooms to be clean and the beds comfortable, ensuring a restful night's sleep. However, a recurring concern is the condition of the carpets, which are frequently described as stained, worn, or dated, impacting the overall appearance of the room. Some reviews also mention issues with bathroom cleanliness, including hairs or mould, and a few report a damp smell in rooms. Noise levels are generally considered quiet despite the hotel's location, though some guests experience traffic noise if windows are open. Rooms are basic, often with only one chair, and some report issues with TV reception or heating.

Dining & Food Quality
The hotel does not offer any on-site dining facilities, including a restaurant or bar, which is a consistent point of feedback from guests. There is also no room service or vending machine for snacks and drinks. While a breakfast option is sometimes available, it is typically a pre-packaged bag, which many guests find to be overpriced or not clearly explained at booking. Consequently, guests frequently rely on nearby establishments for their meals. The hotel's proximity to a BP garage with a Marks & Spencer food outlet, a Subway restaurant, and other food chains like ASDA is a significant advantage, providing convenient options for grabbing meals and essentials.

Location & Accessibility
The hotel's location is a primary benefit for many guests, situated conveniently just off a main road and offering easy access to various parts of the city. It is particularly well-suited for those working in the area or needing a stopover point. A major highlight is its close proximity and walking distance to Camperdown Country Park, which features a playground and wildlife park, making it ideal for families or those with pets. Additionally, a BP garage with a Marks & Spencer and a Subway are located right next door, providing immediate access to food and supplies. While the free parking is ample, guests frequently note that the car park entrance has significant potholes and is poorly lit, making arrival challenging, especially at night. Public transport options are limited nearby.

Staff & Service
The staff at this hotel consistently receive high praise from guests, often described as exceptionally friendly, helpful, and accommodating. Many reviews highlight their willingness to go "above and beyond" to assist with requests, whether it's providing extra pillows, offering local advice, or helping with specific needs like finding a phone charger. The check-in process is generally smooth, and guests appreciate the staff's attentiveness. The hotel's pet-friendly service is also frequently commended, with staff being welcoming to guests traveling with their dogs. Overall, the positive interactions with the staff significantly enhance the guest experience, often compensating for the hotel's more basic facilities.

Additional Information
Guests should be aware that the hotel was formerly an Ibis Budget or Travelodge, which explains its dated appearance and basic amenities. This history can sometimes lead to confusion regarding booking details, particularly concerning the availability of breakfast, which is no longer a traditional sit-down meal. While the hotel offers free parking, the car park entrance is noted for its poor condition and lack of lighting, which can be a concern for drivers. Some guests have also raised concerns about the security of the hotel's main entrance, with reports of the door being left open or reception being unstaffed at certain times, though this is not a universal experience.