Hub By Premier Inn Edinburgh Haymarket

The hotel's compact, modern design with integrated smart technology and its prime central location make it a highly efficient and memorable choice for urban explorers. It is particularly well-suited for solo travelers and couples seeking a convenient base for short city breaks, as well as business travelers attending events nearby. Guests consistently highlight the hotel's exceptional cleanliness, the comfort of its beds, and the genuinely friendly and helpful staff, all contributing to a positive experience. The overall value for money is frequently praised, especially in a city where accommodation can be expensive, offering a smart and functional stay. To maximize your stay, consider opting for a slightly larger room if traveling with significant luggage or if you prefer more personal space, and be sure to take advantage of the complimentary hot drinks available in the lobby throughout the day. This approach allows guests to fully enjoy the hotel's offerings and the city.

Facilities & Amenities
The hotel offers a range of convenient facilities designed for efficiency and guest comfort. Guests appreciate the readily available free Wi-Fi throughout the property, ensuring seamless connectivity. A notable feature is the complimentary hot drinks station in the lobby, providing coffee, tea, and hot chocolate 24/7, which many guests utilize as there are no kettles in the rooms. The hotel also features a bar area and a lounge with ample seating, creating a relaxed atmosphere for unwinding or socializing. For those needing to store belongings, luggage storage is available both before check-in and after check-out. Rooms are equipped with smart TVs, though some guests noted that previously advertised streaming features or casting options were no longer available. The presence of lifts ensures easy access to all floors.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness and room comfort, with many guests describing rooms as spotless, modern, and well-maintained. The beds are consistently highlighted as exceptionally comfortable, ensuring a restful night's sleep. While rooms are designed to be compact, their space is utilized efficiently with features like under-bed storage, slide-out desks, and integrated electronic controls for lighting and air conditioning. However, some guests experienced issues with automatic lighting that activated with slight movement, disrupting sleep. The bathrooms are typically clean and modern, though some feedback noted frosted glass doors that offered limited privacy due to gaps or clear sections. Shower pressure received mixed reviews, with some finding it excellent and others reporting it as weak. A few guests also mentioned minor cleanliness issues such as dust or carpet stains upon closer inspection. Windows in rooms do not open, relying solely on the air conditioning system, which some found noisy or ineffective.

Dining & Food Quality
The hotel provides a continental breakfast option, which many guests consider to be good value for money. The breakfast typically includes a selection of toast, pastries, cereals, fruit, and porridge. While appreciated for its convenience and affordability, some guests expressed disappointment that the breakfast does not include hot food options such as eggs, hash browns, or beans, which are common in traditional English breakfasts. The coffee machine in the lobby, offering complimentary hot drinks throughout the day, is a popular amenity, though opinions on the coffee quality varied, with some finding it weak. The hotel's bar area also offers a limited selection of snacks and hot meals, which are generally described as pre-made or basic, suitable for a quick bite rather than a full dining experience.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. It is situated just a short walk from Haymarket train station, providing easy access for arrivals and departures, including direct links to the airport via tram. Guests appreciate its proximity to various tram and bus stops, allowing for effortless travel throughout Edinburgh. Many popular attractions, including the Royal Mile, Edinburgh Castle, and the EICC (Edinburgh International Conference Centre), are within comfortable walking distance. The surrounding area is vibrant, with numerous restaurants, shops, and pubs nearby, yet the hotel itself is often described as being in a relatively quiet neighborhood. While the location is ideal for public transport and walking, guests should be aware that on-site parking is not available, and nearby parking options can be difficult or expensive.

Staff & Service
The staff at the hotel consistently receive outstanding praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their willingness to go above and beyond to assist with requests, provide local tips, and ensure a comfortable stay. The check-in process, often managed through automated kiosks, is generally described as smooth and efficient, though staff are always on hand to provide assistance when needed. Many guests appreciated the option for early check-in (sometimes for a fee) and the convenience of luggage storage services. Specific examples of excellent service include prompt delivery of extra pillows, quick provision of an iron, and efficient handling of unexpected issues. The overall impression is that the team creates a welcoming and positive atmosphere, contributing significantly to a pleasant guest experience.

Additional Information
Guests should be aware of several practical aspects that enhance or impact their stay. While the hotel offers self check-in kiosks, some guests found the associated app or online check-in process did not significantly save time upon arrival, and occasional issues with room cards meant only one was provided per room, which could be inconvenient for some. A recurring concern mentioned by some guests was the occurrence of fire alarms or evacuations, sometimes in the early hours, which caused disruption and a lack of clear communication in some instances. The hotel's policy regarding room cleaning is that it is not done daily unless specifically requested, which some guests found surprising. For those arriving early, an early check-in option is available, often for a small fee. The hotel's design, with windows that do not open, means reliance on the air conditioning system for ventilation, which some found problematic.