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About HB Xalapa
Reach Natura Park in minutes
Walk 400 meters from the hotel entrance to access the green spaces of Natura Park.
Charge electric vehicles on site
Utilize the two complimentary electric vehicle charging stations available for guest use.
Restaurant service slows during peaks
Dining service in the restaurant can experience significant delays during peak hours or when hosting external events.
Accommodate pets during your stay
Bring your pets along for the trip, as the property maintains a pet-friendly policy for guests.
Experience potential elevator service delays
Elevator service frequently experiences wait times and occasional maintenance-related outages during peak hours.
Outdoor pool lacks heating system
The outdoor swimming pool does not feature a heating system, limiting usage during cooler weather.
The 4-star HB Xalapa offers a recently renovated modern design in central Xalapa, with easy access to Natura Park and the historic city center. The hotel features an outdoor pool, a fitness center, and dedicated event spaces. Guests can enjoy an expansive breakfast buffet and secure valet parking. Pet-friendly accommodations are available, and select rooms include private balconies. The hotel has a review score of 9.0 based on over 3,000 reviews, with safety and the overall experience highlighted positively by guests.
Rooms
Habitacion Estandar King discapacitados
- 1 1 King Bed
- Sleeps 2
- 344 sq ft
Junior Suite Doble
- 1 2 Double Beds
- Sleeps 4
- 344 sq ft
Junior Suite King
- 1 1 King Bed
- Sleeps 2
Habitacion Estandar King
- 1 1 King Bed
- Sleeps 2
- 344 sq ft
Reviews
Excellent
based on 3,776 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 600+ reviews
This hotel is a versatile urban hub catering equally to business travelers and families, offering a comfortable and accessible stay. The property boasts a prime central location in Xalapa, providing easy access to main avenues and public transportation. Guests can enjoy the expansive breakfast buffet featuring diverse and authentic Veracruz-style dishes. The staff consistently receives praise for their attentive and professional demeanor, with the valet parking service being a particular highlight. For a more serene experience, consider requesting a room with a garden view.
Rated above average for Xalapa Enriquez
Guest reviews
Excellent61%
Very good24%
Good8%
Fair3%
Poor4%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Parking
- Pets
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Property amenities
- Business centre
- Café
- Express check-in/check-out
- Lift
Room amenities
- Bathtub
- Shower
- Ironing board
Sports facilities
- Fitness
Hotel characteristics
- Family friendly
Accessibility
- Accessible parking
- Teleprinter
Location
C. Lázaro Cárdenas 9, 91067, Xalapa Enriquez, Mexico
Distance from HB Xalapa
Xalapa Enriquez:2.7 km
General Heriberto Jara International Airport:86 km
Property info
C. Lázaro Cárdenas 9, 91067, Xalapa Enriquez, MexicoFrequently Asked Questions about HB Xalapa
Is there a pool area at HB Xalapa?
Yes, HB Xalapa offers 2 pool areas.
Are pets allowed at HB Xalapa?
Yes, HB Xalapa has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Is parking available at HB Xalapa?
Yes, HB Xalapa provides Parking, Accessible parking for guests.
Where is HB Xalapa located?
HB Xalapa is located in C. Lázaro Cárdenas 9, 91067, Xalapa Enriquez, Mexico.
What is the cancellation policy for HB Xalapa?
The cancellation policy for HB Xalapa varies depending on the type of room and booking conditions.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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