Hampton by Hilton Humberside Airport

This hotel offers a highly convenient stay, primarily distinguished by its direct walking access to Humberside Airport, making it an ideal choice for airport travelers and business travelers seeking seamless transitions. Guests consistently highlight the hotel's overall cleanliness, modern rooms, and the generally friendly staff as key strengths, contributing to a comfortable experience. It is well-suited for short-stay guests and even families attending specific hotel events, with many appreciating the welcoming atmosphere. While the location is exceptionally convenient for flights, guests should be aware of the parking charges and the hotel's somewhat remote location, which means limited dining or entertainment options within walking distance. It is also advisable to check the restaurant hours in advance, as they can be restricted, particularly on weekends, to avoid disappointment.

Cleanliness & Room Comfort
Guests consistently praise the hotel's high standards of cleanliness, describing the rooms as spotless and well-maintained. The accommodations are generally considered modern and spacious, providing ample room for relaxation. Most guests find the beds comfortable, contributing to a restful night's sleep, though some have noted them to be either too firm or too soft for their preference. The bathrooms receive positive feedback for being lovely and featuring good showers with strong pressure and ample hot water, often in a walk-in design. However, a significant recurring concern is the noise levels within the rooms, primarily stemming from the air conditioning units, which many find to be loud or temperamental. Some also report hearing noise from adjacent rooms or the nearby road, impacting overall tranquility. Additionally, a few guests experienced issues with the heating system, which can cut off if the key card is removed from its slot.

Dining & Food Quality
The hotel's breakfast receives mixed but generally positive feedback. Most guests appreciate its inclusion and early availability, finding it to be plentiful with a variety of hot options, including a popular waffle maker. However, a common point of contention is the quality of the scrambled eggs, which many describe as tasteless, powdered, or microwaved. There are frequent reports of shortages of popular items like bread, pastries, bacon, sausages, juice, and coffee, especially during busy periods. Regarding other dining options, the restaurant and bar food quality is inconsistent; some guests find it good and tasty, while many express disappointment with a limited menu often featuring basic items. Several reviews highlight issues with items being out of stock and exceptionally slow service, with wait times extending over an hour. A significant drawback for many is that the main restaurant is often closed on weekends, leaving guests with very few on-site dining choices.

Location & Accessibility
The hotel's primary advantage is its convenient location directly adjacent to Humberside Airport, making it easily accessible within a five-minute walk from the terminal. This proximity is highly valued by guests with early flights or those on business trips. However, its placement also means it is in a remote location, with virtually nothing nearby in terms of shops, pubs, or other dining options, and no access to ride-sharing food delivery services. Guests frequently mention the challenges of taxi availability, noting that they are often scarce and expensive, requiring advance booking. While on-site parking is available, it is a significant point of contention; many guests find it expensive and are frustrated by a confusing system that can lead to unexpected fines if not properly managed, with some reporting not being adequately informed about the charges upon arrival. There is also no dedicated shuttle service to the airport.

Staff & Service
The hotel staff generally receive high praise for their friendliness, helpfulness, and welcoming demeanor, with many guests highlighting their efforts to ensure a comfortable stay. The check-in process is often described as quick and efficient, though some guests have experienced delays or disorganization, particularly during busy periods, and a few encountered unhelpful or rude receptionists. While rooms are typically kept clean, there are instances where housekeeping has been inconsistent, with some guests reporting rooms not being serviced daily or cleaners entering rooms prematurely. Service in the restaurant and bar areas garners mixed reviews; while some staff members are commended for their attentiveness, many guests report slow service, disorganization, and occasional rude attitudes, especially during peak times. Furthermore, issues related to the car parking system and fines are a recurring source of frustration, with guests feeling staff could be more proactive in informing them about the charges and procedures.

Additional Information
Guests should be aware of a few operational aspects that can impact their stay. A notable recurring issue reported by several guests is the occasional lack of hot water, particularly in showers, which can be inconvenient, especially during colder periods. Furthermore, some guests have experienced difficulties with the hotel's booking system, leading to confusion regarding pre-paid stays or room allocations upon arrival. These instances required intervention from the front desk to resolve. The hotel is also noted for hosting business events and meetings, which can sometimes impact the availability or service levels of the restaurant and bar facilities for regular guests. While generally quiet despite its airport proximity, these specific operational challenges are worth noting for potential visitors.