Fiesta Inn Aeropuerto Ciudad de Mexico

This hotel is a highly convenient choice for travelers needing quick access to Mexico City's airport, serving as its signature feature with an unbeatable proximity and a 24/7 shuttle service. It is particularly well-suited for transit travelers, business travelers, and those with early morning flights or late arrivals, offering a practical solution for short stays. Guests generally find the rooms clean and comfortable, and the staff helpful. However, some common themes include potential delays during check-in and certain room condition issues. To ensure a smooth experience, it is advisable to confirm shuttle pick-up details in advance and to promptly check your assigned room upon arrival for any concerns.

Facilities & Amenities
The hotel offers a range of facilities to enhance guest stays. Most guests appreciate the presence of a swimming pool, though some note the water can be quite cold. A fitness center is available for those wishing to maintain their workout routine. Free Wi-Fi is provided, though some guests report occasional signal issues. For dining and convenience, there is an on-site Starbucks or cafe, a restaurant, and a kiosk offering drinks and snacks. While the hotel aims for convenience, some guests mention that certain floors or sections of the hotel lack elevators, which can be inconvenient for those with heavy luggage or mobility challenges.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and spacious, providing a comfortable environment for rest. The beds are often described as comfortable, contributing to a good night's sleep, and air conditioning is typically effective. However, a significant number of guests report a noticeable inclination or slant in the room floors, which can be disorienting or cause items to roll. Some reviews mention thin walls, leading to noise from neighboring rooms or hallways. Issues with water pressure in the shower and inconsistent hot water availability are also noted. Additionally, some guests found the shower floors to be slippery and reported drainage issues, while the absence of a mini-fridge or microwave in rooms was a common point of feedback.

Dining & Food Quality
The hotel provides various dining options, with feedback often being mixed. Many guests praise the breakfast buffet for its variety and quality, describing it as delicious and comprehensive, though some find it to be quite expensive. The main restaurant receives varied reviews; some guests enjoy the food, highlighting specific dishes, while others describe the quality as mediocre, insipid, or not worth the price, with a few even reporting feeling unwell after eating certain items. A bar is also available for guests to relax and enjoy beverages. Some guests mention that the room service is efficient, but the food can be overpriced.

Location & Accessibility
The hotel's central location directly opposite the airport is its primary advantage, making it an ideal choice for travelers. A free shuttle service operates 24/7, departing every 30 minutes to and from the airport terminals, which is highly valued by most guests for its convenience and reliability. However, some guests have experienced delays or difficulties locating the shuttle pick-up points at the airport. While there is a pedestrian bridge allowing a 10-minute walk from the airport, the surrounding area is generally not considered walkable or safe for exploration. Parking is available on-site, but guests should be aware that it comes with an additional charge.

Staff & Service
The staff at the hotel generally receives praise for being friendly, helpful, and attentive, contributing positively to the guest experience. Many appreciate the quick check-in process, though a significant number of guests report long queues and slow check-in times, especially during peak hours, leading to frustration. The shuttle service staff are often commended for their efficiency and politeness. However, some guests have noted instances of unhelpful front desk interactions or language barriers. While bell service is available, some reviews indicate it may not always be readily accessible, requiring guests to manage their own luggage.

Additional Information
The hotel maintains a pet-friendly policy, which is a significant advantage for guests traveling with animals, although finding suitable outdoor areas nearby can be a challenge. A recurring and notable structural characteristic mentioned by guests is the inclination or slant of the room floors, which is a unique aspect of the building's condition. Guests should also be aware that parking incurs an additional fee. Some rooms may lack certain expected amenities such as mini-fridges or microwaves. While the hotel aims for a quiet environment, some guests have reported occasional external noise from sources like water pumps, construction, or even celebratory fireworks, which can impact rest.