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Good to know
Convenient Ski And Luggage Storage
Utilize the dedicated ski storage facilities and luggage storage services to simplify your mountain excursions.
On-Site Dining And Bar Options
Dine at the hotel's restaurants or relax with a drink at the garden bar after a day of activities.
Limited Front Desk Operating Hours
The front desk operates during limited daily hours, requiring guests to coordinate check-in arrangements in advance.
Matterhorn Views From Private Balconies
Book a south-facing room to enjoy direct, unobstructed views of the Matterhorn peak from your private balcony.
Private Electric Taxi Shuttle Service
Arrange for the hotel's private electric taxi service to assist with transfers to and from the train station.
Central Zermatt Train Station Proximity
Walk just 6 to 10 minutes from the Zermatt train station to reach this centrally located property.
Varied Accessibility Across Property Floors
Some guest rooms are located on upper floors that may require navigating stairs as not all areas are lift-accessible.
This summary was created by AI and might not be 100% accurate.
Rooms
Junior Suite, Balcony
- 1 2 Twin Beds and 1 Twin Sofa Bed
- Sleeps 3
- 377 sq ft
Deluxe Double Room, 2 Twin Beds, Balcony, Mountain View
- 1 2 Twin Beds
- Sleeps 3
- 312 sq ft
Single Room
- 1 1 Twin Bed
- Sleeps 1
- 194 sq ft
Double Room, Balcony (South)
- 1 2 Twin Beds
- Sleeps 3
- 301 sq ft
Compare with similar stays
Selected stay
- Free WiFi
- Pets
- Restaurant
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Similar stays
- Free WiFi
- Spa
- Parking
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- Parking
- Pets
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- Parking
- Hotel bar
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- Pool
- Spa
Select dates to see exact prices- Free WiFi
- Pool
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- Pets
- Restaurant
Select dates to see exact prices- Free WiFi
- Spa
- Hotel bar
Select dates to see exact prices- Free WiFi
- Pool
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Select dates to see exact prices- Free WiFi
- Pets
- Hotel bar
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- Pool
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- Pool
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- Pool
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Select dates to see exact prices
Price trend
Based on lowest prices on trivago from the last 30 days
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Reviews
Excellent
based on 1,413 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 700+ reviews
This hotel is a versatile urban hub catering equally to sightseers and couples seeking a comfortable and convenient stay. Its excellent central location in Zermatt provides easy access to the train station and Matterhorn Express. The hotel's convenient e-taxi service to and from the train station significantly enhances the arrival and departure experience. Guests consistently praise the exceptional staff and service and the superb quality of the breakfast and dinner service. For the best experience, consider requesting a room with a Matterhorn view or utilizing the highly efficient laundry service.
Rated above average for Zermatt
Guest reviews
Excellent69%
Very good25%
Good2%
Fair3%
Poor1%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pets
- Restaurant
- Hotel bar
All amenities
Property amenities
- Café
- Entrance Hall/lobby
- Express check-in/check-out
- Lift
Room amenities
- Shower
- Ironing board
- Openable windows
- Television
Sports facilities
- Bike rental
- Skiing
- Hiking trail
Hotel characteristics
- Family friendly
Location
Hofmattstrasse 38, 3920, Zermatt, SwitzerlandCentral Zermatt Train Station ProximityWalk just 6 to 10 minutes from the Zermatt train station to reach this centrally located property.
Highlight
Distance from Hotel Excelsior
Zermatt:0.3 km
Suspension Bridge Charles Kuonen:9.9 km
Milan-Malpensa International Airport:87.4 km
Explore nearby attractions
Property info
Hofmattstrasse 38, 3920, Zermatt, SwitzerlandFrequently Asked Questions about Hotel Excelsior
Is there a pool area at Hotel Excelsior?
No, Hotel Excelsior doesn’t offer pool areas.
Are pets allowed at Hotel Excelsior?
Yes, Hotel Excelsior has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Is parking available at Hotel Excelsior?
No, Hotel Excelsior doesn’t provide parking.
Where is Hotel Excelsior located?
Hotel Excelsior is located in Hofmattstrasse 38, 3920, Zermatt, Switzerland.
Which popular attractions are close to Hotel Excelsior?
Hotel Excelsior Nearby attractions include Matterhorn Glacier Paradise, Matterhorn Ski Paradise, Breuil-Cervinia.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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