DoubleTree by Hilton Edinburgh Airport

The hotel's signature feature is its unbeatable proximity to Edinburgh Airport, making it an ideal choice for early flight travelers and those with late arrivals. Guests consistently highlight the convenience of being able to walk to the terminal or utilize the shuttle service, ensuring a stress-free start or end to their journey. The warm welcome cookie upon arrival is a memorable touch that sets a positive tone for the stay. This hotel is particularly well-suited for business travelers seeking efficiency and comfort, as well as families who appreciate the on-site amenities like the pool. While generally praised for its comfortable accommodations and friendly staff, some areas show signs of age. To enhance your stay, consider confirming if your room is in a renovated section and always clarify parking procedures upon arrival to avoid unexpected charges.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. Many guests appreciate the well-equipped fitness center, often noting its quality for a hotel gym, though some mention limited weekend hours. The swimming pool is a popular feature, often described as spacious enough for laps and a good option for families, though some reviews indicate the water can be cold and the changing rooms are dated or in need of renovation, with broken lockers and missing tiles in the steam room and sauna. Free Wi-Fi is available, ensuring guests can stay connected. Basic tea/coffee making facilities are provided in rooms, and the presence of ice machines and vending machines adds to the convenience for quick refreshments.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed, with many finding the rooms spacious and the beds comfortable, ensuring a restful night's sleep. The bathrooms are generally well-equipped, though some are described as dated or in need of refurbishment, with issues like slippery shower bases, dripping showers, or loose taps. While some rooms are noted for being quiet and well-insulated from airport noise, others report thin walls leading to noise from neighboring rooms or corridors. Recurring concerns include dusty surfaces, hairs in sinks/showers, and stains on bedding or curtains in some instances. A significant point of contention for some guests is the lack of air conditioning in many rooms, leading to uncomfortable temperatures, especially during warmer months.

Dining & Food Quality
The hotel's dining options receive varied feedback, with many guests finding the breakfast to be good, offering a wide variety of choices, though some consider it overpriced or of average quality, with occasional issues like stale bread or cold items. The main restaurant and bar areas are generally described as pleasant, but the food quality in the restaurant is frequently criticized as being overpriced for its standard, with some dishes like the "loaded nachos" being particularly disappointing. While some guests enjoyed specific meals, others found the food almost inedible or lacking in flavor. Bar service can be slow, especially during busy periods, and drink prices are consistently noted as being very expensive.

Location & Accessibility
The hotel's location is its most significant advantage, being exceptionally close to Edinburgh Airport. Guests consistently praise its walkable distance to the terminal, typically ranging from 5 to 15 minutes depending on luggage. A free shuttle service to the airport is also provided, though some guests report it can be unreliable, infrequent, or drop off passengers a considerable walk from the main check-in areas. The hotel benefits from excellent public transport links, with a bus stop directly outside offering convenient access to Edinburgh city center and other attractions. Parking is available on-site, but it is frequently mentioned as being expensive, and several guests have reported receiving unexpected fines due to complex registration requirements or misunderstandings about the parking policy.

Staff & Service
The staff and service at the hotel generally receive high praise, with many guests highlighting the friendly staff and their helpful and attentive demeanor. The check-in process is often described as quick and welcoming, with the complimentary warm cookie being a popular touch. Guests appreciate the staff's willingness to assist with requests, from providing extra amenities to resolving room issues. Specific mentions commend the reception staff for their professionalism and warmth, and the restaurant staff for their efficient and courteous service, even during busy periods. However, a few isolated incidents mention rude or unhelpful staff members, particularly at the front desk or bar, and some guests experienced delays or unresponsiveness when trying to address issues like room servicing or shuttle information.

Additional Information
A crucial piece of advice for guests is to be fully aware of the hotel's parking policy, as it is managed by a third party and requires explicit registration at reception to avoid significant fines, even for short stays. The hotel offers a pet-friendly policy, though specific details on suitable areas for pets are not always clear. While not universally mentioned, some guests have noted a destination fee or similar charges that cover certain amenities. The hotel provides complimentary cookies upon arrival, a signature welcome that is consistently appreciated. Some reviews mention the availability of bathrobes and slippers for use with the leisure facilities, though these are not always consistently provided or readily available.