How payments to us affect ranking

How payments to us affect ranking

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  • bedroom
  • bathroom

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Good to know

  • Relax in the historic spa

    Unwind in the basement wellness area featuring an indoor pool, jacuzzi, sauna, and steam room.

  • Dine at Michelin-recommended Artesse

    Experience fine dining at the on-site Artesse restaurant or enjoy casual meals at The Hours bistro.

  • Complex room climate controls

    Some guests report difficulty operating the automated room lighting and climate control systems.

  • Enjoy heated bathroom floors daily

    Experience comfort in guest rooms featuring heated bathroom floors, high ceilings, and integrated smart room controls.

  • Utilize professional concierge services

    Arrange private airport transfers, city tours, and restaurant reservations through the dedicated concierge team.

  • Walk to Main Square in minutes

    Reach the historic Main Square and St. Florian's Gate within a 5-minute walk from the hotel entrance.

  • Limited views in some rooms

    Certain guest rooms face interior courtyards or building service areas rather than street views.

  • Compact spa and pool area

    The indoor pool and spa facilities are limited in size and may feel crowded during peak usage times.

This summary was created by AI and might not be 100% accurate.

Rooms

  • Standard Room

    • 1 1 Queen Bed, 1 2 Twin Beds
    • Sleeps 3
    • 280 sq ft

  • Luxury Suite

    • 1 1 King Bed, 1 2 Large Twin Beds
    • Sleeps 3
    • 807 sq ft

  • Super Deluxe

    • 1 1 Queen Bed
    • Sleeps 3
    • 506 sq ft

  • Suite

    • 1 1 Queen Bed, 1 2 Twin Beds
    • Sleeps 3
    • 538 sq ft

Compare with similar stays

Selected stay

  • Free WiFi
  • Pool
  • Spa
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    • Free WiFi
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Price trend

Based on lowest prices on trivago from the last 30 days
R 4,790
R 2,395
R 0

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Reviews

9.5
Excellent
based on 3,238 ratings from top 
sites
sites

Review summary

Summarized by AI from 1,000+ reviews

This hotel is a luxurious and historic retreat, ideal for couples and sightseers seeking an elegant base in Krakow. Its unbeatable location in the heart of Old Town provides immediate access to the Main Square and other significant landmarks. The standout feature is the pristine spa area, offering a tranquil escape with a swimming pool, hot tub, steam rooms, and saunas. Guests consistently praise the exceptional professionalism of the staff and the phenomenal breakfast buffet, which includes an extensive selection and à la carte options. For a truly indulgent experience, consider booking a room with high ceilings and elegant decor that blends historical charm with modern comfort.

Rated above average for Kraków

Guest reviews

Excellent88%
Very good7%
Good2%
Fair1%
Poor2%

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Wellness

  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna

Property amenities

  1. Business centre
  2. Café
  3. Express check-in/check-out
  4. Lift

For children

  1. Cot
  2. Kids stay for free

Accessibility

  1. Wheelchair accessible
  2. Accessible bathroom

Room amenities

  1. Shower
  2. Ironing board
  3. Television
  4. Hairdryer

Sports facilities

  1. Bike rental
  2. Fitness
  3. Indoor tennis court
  4. Hiking trail

Hotel characteristics

  1. Family friendly

Location

Świętego Jana 15, Kraków, 31-017, Poland
Highlight
Walk to Main Square in minutes
Reach the historic Main Square and St. Florian's Gate within a 5-minute walk from the hotel entrance.

Distance from H15 Palace, a Luxury Collection Hotel, Krakow

St. Mary's Basilica:0.3 km

Kraków:0.4 km

Main Square:0.4 km

Cloth Hall:0.4 km

Krakow Main Station:0.7 km

Historic Centre Of Kraków:1 km

Royal Archcathedral Basilica Of Saints Stanislaus And Wenceslaus:1.1 km

Wawel Castle:1.2 km

Oskar Schindler's Enamel Factory:2.5 km

Kościuszko Mound:3.5 km

John Paul Ii International Airport Kraków-Balice:11 km

Wieliczka Salt Mine:12.3 km

Explore nearby attractions

Property info

Świętego Jana 15, Kraków, 31-017, Poland

Frequently Asked Questions about H15 Palace, a Luxury Collection Hotel, Krakow

  • Is there a pool area at H15 Palace, a Luxury Collection Hotel, Krakow?

    Yes, H15 Palace, a Luxury Collection Hotel, Krakow offers 1 pool area.

  • Are pets allowed at H15 Palace, a Luxury Collection Hotel, Krakow?

    Yes, H15 Palace, a Luxury Collection Hotel, Krakow has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at H15 Palace, a Luxury Collection Hotel, Krakow?

    Yes, H15 Palace, a Luxury Collection Hotel, Krakow provides Parking for guests.

  • Where is H15 Palace, a Luxury Collection Hotel, Krakow located?

    H15 Palace, a Luxury Collection Hotel, Krakow is located in Świętego Jana 15, 31-017, Kraków, Poland.

  • Which popular attractions are close to H15 Palace, a Luxury Collection Hotel, Krakow?

    H15 Palace, a Luxury Collection Hotel, Krakow Nearby attractions include Rynek Główny, Wzgórza Krzesławickie.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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