Elaf Meshal Hotel Al Madinah

The hotel offers a highly convenient and value-driven stay, primarily distinguished by its exceptional proximity to Al Haram/Masjid Nabawi, often just a 5 to 15-minute walk away, making it an ideal choice for Muslim travelers and pilgrims. Guests consistently praise the hotel's friendly and cooperative staff, who contribute significantly to a welcoming atmosphere, and its overall cleanliness. This establishment is particularly well-suited for families seeking a comfortable base for their spiritual journey, as well as backpackers and budget-conscious travelers looking for quality accommodation without excessive cost. While the hotel provides excellent value, guests should be aware that parking can be a significant challenge due to limited underground space, often requiring guests to seek paid alternatives nearby. Additionally, it is advisable to manage expectations regarding room size, as many are described as compact, and consider a suite if more space is desired for your party.

Facilities & Amenities
Guests generally find the hotel's facilities to be practical and contribute to a comfortable stay. The Wi-Fi connectivity is widely appreciated, with many guests reporting good strength and quality in both the lobby and rooms, allowing them to stay connected. The hotel features five elevators, which guests note are always available, even during peak times, ensuring smooth movement throughout the building. There is a convenient store on-site for small shopping needs like milk and fruits, and various other shops are located nearby. However, the underground parking is a recurring point of concern; it is frequently described as very small, narrow, and often full, leading to difficulties for guests arriving by car and sometimes necessitating parking on the road or in paid lots nearby. Complimentary tea and water are sometimes provided in common areas, adding a thoughtful touch.

Cleanliness & Room Comfort
The hotel generally receives positive remarks for its cleanliness, with guests frequently describing rooms, lobbies, and corridors as tidy and well-maintained. The beds are often highlighted as comfortable, with good pillows ensuring a restful sleep. However, room size is a consistent point of mixed feedback; while some find them decent, many guests, especially those traveling with families or toddlers, describe the rooms as small, congested, or lacking sufficient space to move freely. Similarly, bathrooms are often noted as being small and sometimes in need of maintenance or better drainage, though they are generally clean and include daily shower essentials. Some guests also mention that the lighting in rooms can be dim, and there is a common complaint about the lack of in-room amenities such as a kettle, tea, or coffee, which some guests had to request or rent.

Dining & Food Quality
Feedback on the hotel's dining options is generally positive, with the breakfast receiving particular praise. Most guests appreciate the variety offered, which typically includes eggs, sausages, various types of cheese, several bread options, and hot beverages like coffee and tea. Some describe the breakfast as healthy and tasty, even comparing it favorably to other four-star hotels. There is at least one restaurant and a cafe within the hotel. However, some guests find the breakfast selection to be somewhat basic, and the food in general is occasionally noted as being overpriced compared to external dining options. Despite this, the availability of a dining area and the overall quality of the breakfast contribute positively to the guest experience.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, offering exceptional accessibility to key religious sites and local amenities. It is situated within a short walking distance of Al Haram/Masjid Nabawi, with guests reporting travel times ranging from 5 to 15 minutes, depending on the specific gate and individual pace. The hotel is conveniently located near Gate No. 8 and Bab us Salam, making access straightforward for many. Additionally, guests appreciate the proximity to a vibrant street bazaar, numerous restaurants, and various shops, providing ample options for dining and shopping. Being on a main road, the hotel also offers easy access to public transportation, with buses running to nearby districts and the airport. While the location is excellent, parking remains a significant challenge, as the hotel's underground facility is often full, forcing guests to utilize paid parking options nearby.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and cooperative demeanor, significantly enhancing the guest experience. Many guests highlight the staff's ability to speak English clearly, which aids communication and problem-solving. The check-in process is generally described as quick and efficient, and staff are often willing to accommodate special requests, such as late check-outs, without additional charge, based on availability. While the overall service is commendable, some guests note that room service and housekeeping can sometimes require multiple calls to ensure prompt attention. Despite these minor points, the staff's dedication to providing excellent hospitality and their caring approach, treating guests "like their brothers," is a recurring theme, making guests feel welcome and well-cared for throughout their stay.

Additional Information
Guests should be aware of a few specific details that can impact their stay. The hotel has a policy of sometimes accommodating late check-out requests without extra charge, which is appreciated by many. There is a notable issue with construction noise from a neighboring site, which some guests have experienced. Unlike some other hotels, this establishment does not provide a shuttle bus service to Al Haram, though its close walking distance often negates this need. Rooms are noted to have no carpet, which some guests prefer for cleanliness. While the air conditioning allows for fan speed control, it may not offer full temperature adjustment. Some guests also mention that the hotel does not consistently provide complimentary bottled water or tea/coffee making facilities in the rooms, which is a common expectation in the region.