Best Western Plus Ullesthorpe Court Hotel & Golf Club

Nestled in a peaceful countryside location, this hotel is highly regarded for its extensive leisure facilities, including a well-maintained golf course, which serves as a signature feature for many guests. Visitors consistently highlight the exceptional staff, the spacious rooms, the overall cleanliness, and the excellent food as key elements of a memorable stay. The hotel is an ideal retreat for golfers looking to enjoy the greens, couples seeking a relaxing escape with spa amenities, and families who appreciate the on-site pool and comfortable accommodations. Business travelers also find it suitable due to reliable Wi-Fi and quiet rooms for work. Furthermore, it is a popular venue for wedding guests and other event attendees. To enhance your experience, consider requesting a suite for additional space and amenities, and be aware that occasional events might bring some evening noise.

Facilities & Amenities
The hotel offers a comprehensive range of leisure facilities that are a significant draw for many guests. These include a well-maintained swimming pool, a relaxing jacuzzi, and dedicated sauna and steam room areas, all generally found to be clean and functional. A gym is also available for those wishing to stay active. While some guests noted that certain areas of the leisure facilities appear a little dated or tired, the overall experience remains positive, though some experienced the jacuzzi being out of order. The hotel provides reliable Wi-Fi throughout, ensuring guests can stay connected. Ample and free parking is available on-site, with the added convenience of EV chargers. The bar and lounge areas are described as comfortable and well-stocked, often featuring outside seating with pleasant views, creating a welcoming atmosphere for relaxation.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its high standards of cleanliness, describing rooms and bathrooms as spotless. Room sizes vary, with many guests appreciating the spacious accommodations, particularly the suites which are noted for their generous dimensions, though some found standard rooms on the smaller side. Most guests find the beds comfortable, ensuring a restful night's sleep, though a few mentioned mattresses that were either too soft or too firm. The bathrooms are generally clean and well-equipped, often featuring a bath with an overhead shower, while some suites boast luxurious double showers and roll-top baths. However, some guests reported issues with low water pressure or inconsistent hot water, and a few noted noisy extractor fans. While the hotel generally offers a quiet environment, some reviews mentioned disturbances from noisy neighbors due to thin walls, events like weddings, or occasional construction noise. In-room amenities typically include tea and coffee making facilities, a fridge, and a safe, with ample towels provided.

Dining & Food Quality
The hotel's dining experience receives widespread praise from guests. Breakfast is consistently highlighted as excellent, offering a delicious and plentiful selection from a hot and cold buffet. Many appreciate the option to order freshly cooked items, including a full English breakfast, though some noted that the hot buffet items could occasionally be lukewarm or that the continental variety was limited. Evening meals, whether enjoyed in the restaurant or the bar, are generally described as very good, delicious, and served in large portions. The bar food in particular is often singled out for its quality. While most guests are highly satisfied with the food, a few found the evening meals to be bland or not quite up to expectations, especially when part of a package with a set menu. The afternoon tea service is also highly recommended, known for its generous portions and tasty selections. The bar itself provides a comfortable and inviting atmosphere for drinks, though some guests found the prices for beverages to be on the higher side.

Location & Accessibility
The hotel boasts a truly peaceful countryside location, offering guests a tranquil retreat amidst beautiful grounds with scenic views over the golf course and gardens. Its rural setting provides a quiet escape, yet it remains within easy reach of the motorway, making it convenient for travelers. However, guests strongly recommend having a car for exploring the surrounding area, as there are no footpaths directly into nearby villages or to local pubs, and the roads can be busy. Free parking is readily available and ample on-site, including convenient EV chargers for electric vehicles. For guests with mobility issues, it's important to note that while the spa facilities are generally accessible, some areas, particularly the steps from the reception to certain rooms, and an uneven outdoor slope, can pose challenges. The hotel's setting is ideal for those seeking a quiet base for country walks or golf breaks.

Staff & Service
The staff at the hotel consistently receive overwhelming praise, standing out as one of the most positive aspects of the guest experience. They are universally described as friendly, helpful, attentive, welcoming, professional, and polite, often going "above and beyond" to ensure a comfortable stay. The check-in process is generally quick and efficient, setting a positive tone from arrival. Guests frequently commend the housekeeping team for maintaining high standards of cleanliness, and the restaurant and bar staff for their excellent service and ability to accommodate specific dietary needs. The spa staff and those in the golf pro shop also contribute to the positive interactions. Many repeat guests note that staff remember them, adding a personal touch to their visits. When issues arise, such as room changes or maintenance concerns, guests report that staff are responsive and quick to resolve them, demonstrating a strong commitment to guest satisfaction.

Additional Information
While the hotel is widely appreciated for its service and facilities, many guests note that the overall decor and exterior appear "a little dated" or "tired," suggesting a need for refurbishment in some areas. Despite this, the hotel maintains a high standard of cleanliness. The venue is a popular choice for events such as weddings and Christmas parties, which, while enjoyable for attendees, can occasionally result in noise that impacts other guests. The golf course is currently undergoing relandscaping and the development of a new driving range and pro shop, which may lead to some daytime noise. Guests should be aware that some rooms lack air conditioning, and there have been occasional reports of low water pressure or inconsistent hot water in rooms. Additionally, some guests found the drink prices at the bar to be on the higher side.