Apex City Quay Hotel & Spa

The hotel is highly regarded for its prime waterfront location and spacious, well-appointed rooms, offering many guests excellent views of the quay. Its signature feature is the comprehensive spa and pool facilities, which are a significant draw for many visitors. The hotel is an ideal fit for sightseers and families due to its central position and amenities, making it easy to explore local attractions and providing entertainment for children. Business travelers also find it convenient and well-equipped for their needs. To enhance your stay, consider requesting a room with a quayside view for picturesque scenery, and be aware that while the hotel is generally quiet, some rooms may experience noise from the surrounding area or internal events.

Facilities & Amenities
Guests frequently praise the hotel's extensive spa facilities, which include a swimming pool, sauna, steam room, and jacuzzi, often highlighted as a major reason for choosing the hotel. While these facilities are generally clean and relaxing, some guests have noted that the pool can be a bit cold or become overcrowded, especially when open to non-hotel members. The hotel also features a well-equipped fitness center for those wishing to maintain their workout routine. In-room amenities include a mini-fridge, safe, and a large television, with some rooms offering coffee and tea making facilities. Free Wi-Fi is available throughout the property, and the hotel provides electric car chargers for convenience. The bar area offers a pleasant atmosphere for drinks, though service can occasionally be slow during busy periods.

Cleanliness & Room Comfort
The hotel consistently receives high marks for the cleanliness and overall condition of its rooms, which are frequently described as spotless, tidy, and well-maintained. Guests appreciate the spaciousness of the accommodations, often featuring large, comfortable layouts. However, a recurring concern is the lack of air conditioning, leading to rooms becoming very hot, particularly during warmer periods. While a fan is often provided, many guests found it insufficient to cool the room effectively, impacting sleep quality. Feedback on beds is mixed; many find them very comfortable and large, while some describe them as too firm or hard. Bathrooms are generally modern, clean, and well-equipped, often including both a bath and a separate shower, along with quality toiletries. Noise levels are generally acceptable, though some guests have reported occasional disturbances from corridors or outside.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, described as excellent, delicious, and offering superb variety. Guests particularly appreciate that hot breakfast choices are cooked to order, providing a fresh and high-quality start to the day, alongside a good selection of continental options and freshly ground coffee. The main restaurant is noted for serving good quality food at a reasonable standard, with many guests enjoying their evening meals and highlighting the delicious dishes. The bar area is popular for its pleasant atmosphere and well-made cocktails, though some guests find the drink prices to be on the higher side. Room service is also available and is generally found to be prompt and reasonably priced, offering a convenient dining option for guests.

Location & Accessibility
The hotel boasts an outstanding central location, making it incredibly convenient for exploring the city. Guests can easily walk to numerous popular attractions, including the V&A Dundee, the RRS Discovery, and the main city center with its shops, restaurants, and pubs. It is also within close proximity to the train station and bus station, providing excellent public transport links. Situated right on the River Tay, many rooms offer picturesque quayside views, enhancing the overall experience. On-site parking is available and convenient, though guests should be aware that a daily fee applies. The hotel's position also serves as a great base for day trips to nearby areas like St Andrews, which is a short drive away.

Staff & Service
The hotel staff consistently receive glowing reviews for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight their attentiveness and willingness to go above and beyond to ensure a pleasant stay, from the reception team to the restaurant and housekeeping staff. The check-in process is generally described as smooth and efficient, with staff often providing useful information and a warm welcome. Housekeeping is praised for maintaining very clean rooms and being responsive to guest needs. While some isolated instances of initial dismissiveness or slow service at busy times have been noted, these are typically resolved quickly by other attentive team members. The staff's commitment to providing excellent service is a recurring theme, contributing significantly to a positive guest experience.

Additional Information
Guests often appreciate the thoughtful inclusion of an Apex duck in their rooms, a unique and memorable touch. The hotel frequently hosts business events and other functions, which can sometimes lead to busy common areas like the bar or restaurant. While the spa facilities are a major draw, some guests have noted that their availability to the public or members can lead to overcrowding in the pool and wellness areas, impacting the relaxation experience for hotel guests. There have been occasional comments regarding the hotel's exterior appearing somewhat dated, though the interior is generally modern and well-maintained. Some guests have also mentioned that soundproofing between rooms and from corridors could be improved, and that the hotel sends a high volume of pre-arrival messages.