Apex City of Bath Hotel

This hotel is highly regarded for its exceptional spa and pool facilities, offering a relaxing retreat that makes it a memorable destination. Its prime central location also places guests within easy reach of the city's main attractions. The hotel is particularly well-suited for families due to its spacious accommodations and child-friendly amenities, while couples and sightseers appreciate the comfortable rooms and convenient access to the city. Guests consistently praise the attentive and friendly staff, the overall cleanliness, and the comfortable accommodations. To enhance your stay, it is advisable to book pool slots in advance to ensure access, and be aware of the off-site parking options as the hotel does not have its own.

Facilities & Amenities
The hotel's pool, sauna, and steam room are consistently highlighted as a major draw, providing a wonderfully relaxing experience. Guests appreciate the time slot system for the pool, which helps manage crowds and ensures a more tranquil environment. A gym is also available for those wishing to maintain their fitness routine. In-room amenities are well-received, including a mini-fridge, coffee and tea making facilities, and the option to request fresh milk. Many rooms are described as spacious, with some featuring a balcony, adding to the comfort and enjoyment of the stay.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious, modern, and clean, with many commending the comfortable beds and high-quality bedding that ensure a restful sleep. The bathrooms are frequently praised for their generous size, spotless condition, and the convenience of having both a shower and a separate bath. Thoughtful touches like luxury toiletries, dressing gowns, and slippers enhance the in-room experience. While most reviews indicate a quiet environment, some guests occasionally noted corridor noise or minor issues such as dusty surfaces or stained carpets in specific instances.

Dining & Food Quality
The breakfast at the hotel receives widespread positive feedback for its high standard, delicious food, and extensive variety. Guests particularly enjoy the combination of a continental buffet and cooked-to-order hot dishes, with many praising the quality of the freshly prepared items. The attentive staff in the dining area contribute to a pleasant experience, and some families appreciate the dedicated kids' breakfast menu and buffet section. The hotel's restaurant and bar also receive good mentions for their food quality and friendly service, offering convenient and enjoyable dining options.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy walking distance of Bath's most popular attractions. It is conveniently situated close to the Roman Baths, Pulteney Bridge, and the bustling city center with its array of shops, restaurants, and cafes. The train station is also just a short 5-10 minute walk away, making arrival and departure straightforward. While the hotel does not offer on-site parking, guests can utilize nearby public car parks, such as Charlotte Street, though it is noted that parking can be expensive.

Staff & Service
The staff consistently receive high praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight the quick and efficient check-in process and the team's willingness to go above and beyond to accommodate requests, such as providing room upgrades, delivering fresh milk, or assisting with luggage storage. The service is described as professional and welcoming across all departments, from reception to the bar and dining areas. This commitment to excellent customer service significantly contributes to a positive and memorable stay for many guests, making them feel valued and well-cared for.

Additional Information
The hotel is recognized for its family-friendly atmosphere, offering spacious family rooms and amenities tailored to guests with children. Thoughtful in-room touches, such as lavender pillow mist, lip balm, and complimentary snacks or rubber ducks, are appreciated by guests. Some reviews mention the benefits of booking directly or through a rewards program, which can include discounts on food and beverages. It is worth noting that some rooms feature non-opening windows, relying solely on the air conditioning system for ventilation, and a few guests have commented on the perceived darkness or noise levels in the corridors.